Summary
Work History
Education
Skills
Affiliations
Timeline
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Dara Phillips

Needham,AL

Summary

A seasoned Advocate with a proven track record at Teleperformance USA, I excel in crisis support and possess outstanding communication skills. Demonstrating professionalism through effective problem-solving and resource management, I significantly enhanced client satisfaction by streamlining appointment scheduling and travel arrangements, showcasing my ability to exceed in fast-paced environments.

Work History

Advocate

Teleperformance USA
Salt Lake City, UT
08.2024 - Current
  • Answered phones utilizing the Saferide scheduler through phone calls, and assisted United Health Care members with scheduling rides to approved locations.
  • Assisted clients in understanding their benefits, and answered any questions they had regarding them.
  • Answered phones, assisted clients, scheduled appointments, and made travel arrangements.

Education

High School Diploma -

Southern Choctaw High School
Gilbertown
05-1994

Medical Billing And Coding - Medical Billing And Coding

Bryan University
Tempe, AZ

Skills

  • Crisis support
  • Mediation
  • Resource management
  • Excellent communication
  • Problem-solving
  • Reliability
  • Professionalism
  • Verbal and written communication

Affiliations

  • Pageant coach, hairstylist and makeup artist for local, state and national level pageants.
  • Enjoy doing arts and crafts as well as painting in spare time.

Timeline

Advocate

Teleperformance USA
08.2024 - Current

High School Diploma -

Southern Choctaw High School

Medical Billing And Coding - Medical Billing And Coding

Bryan University
Dara Phillips