Proven Office Management expert with a track record of enhancing team productivity and financial efficiency at Marla Peck Associates, Ltd. Skilled in Microsoft Office and vendor relationship management, adept at leveraging budgeting acumen to achieve cost savings. Demonstrates exceptional scheduling and strategic planning abilities, ensuring project success and operational excellence. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
20
20
years of professional experience
Work History
Chief Administrative Officer
Marla Peck Associates, Ltd.
11.2017 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Managed senior-level personnel working in marketing and sales capacities.
Medical Office Manager
Deer Park Medical PC
01.2010 - 11.2017
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
Oversaw accounting, budgeting, and financial reporting.
Negotiated with suppliers to secure cost-effective purchasing agreements for office supplies and medical equipment.
Coordinated office events, seminars and meetings for staff and clients.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Associate Marketing Executive
Canon Business Solutions
08.2004 - 03.2008
Enhanced brand visibility by developing and implementing strategic marketing campaigns.
Contributed to the development of annual reports highlighting company achievements, financials data, and overall performance metrics.
Continuously monitored competitor activities within the industry evaluating their strategies to keep our organization ahead in the competition.
Evaluated marketing automation tools and recommended solutions to improve lead nurturing, customer segmentation, and overall efficiency of marketing efforts.
Assisted in the development of annual marketing budgets, tracking expenses and ensuring cost-effective allocation of resources.
Updated spreadsheets with statistical, financial and non-financial information.
Answered high volume of phone calls and email inquiries.
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Education
BBA - Marketing
Briarcliffe College
Bethpage, NY
06.2004
Skills
Customer Service
Office Administration
Operations Management
Teamwork and Collaboration
Organizational Skills
Administrative Support
Excellent Communication and Interpersonal Skills
Billing
Scheduling, Coordinating and Calendar Management
Event Coordination
MS Office
Smartsheet
Timeline
Chief Administrative Officer
Marla Peck Associates, Ltd.
11.2017 - Current
Medical Office Manager
Deer Park Medical PC
01.2010 - 11.2017
Associate Marketing Executive
Canon Business Solutions
08.2004 - 03.2008
BBA - Marketing
Briarcliffe College
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