Dara Schuckmann
Ponte Vedra,FL
Summary
Dynamic sales professional with expertise in customer relationship management, consultative selling, and sales development. Proven ability to exceed sales goals while delivering exceptional service and product education. Strong communicator with an entrepreneurial background and passion for delivering high-quality service.
Overview
14
14
years of professional experience
Work History
Sales Professional
Tiffany & Company
Parsippany, New Jersey
09.2009 - 06.2019
- Identified customer needs by asking questions and advising on the best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Educated clients on product features to enhance their purchase decisions.
- Answered customer questions and shared product knowledge. Inquired about product pricing and availability
- Developed strong client relationships to enhance customer loyalty and repeat business.
- Delivered personalized, premium customer service to enhance the client experience.
- Cultivated long-term relationships that generated repeat and referral business.
- Managed client inquiries and expectations while resolving any issues promptly to ensure client satisfaction remains high.
- Consistently met and exceeded sales plan in a high-end luxury brand by converting leads into sales.
Sales Associate
Beval Saddlery
Gladstone, New Jersey
07.2007 - 07.2009
- Greeted customers and provided exceptional customer service.
- Assisted customers with equestrian product selection, sizing, and styling.
- Provided up-to-date information about products, prices, and services.
- Demonstrated product features and benefits for customers' needs.
- Managed inventory levels to ensure product availability and organization.
- Restocked shelves as needed.
- Processed sales transactions accurately and efficiently at the register.
- Placed special orders or called other stores to find desired items.
Owner/President
The Paddock Master
Randolph Township, New Jersey
05.2005 - 06.2007
- Launched and operated a successful equine retail store.
- Managed all business functions, including marketing, sales, and customer service.
- Developed and maintained relationships with vendors for supplies and equipment.
- Implemented marketing strategies to attract new clients and enhance brand visibility.
- Handled customer inquiries and concerns, fostering a positive client experience.
- Created budgets and tracked expenses to ensure financial sustainability of operations.
- Monitored inventory levels and placed new orders when needed.
Education
Bachelor of Arts - Sociology
Pennsylvania State University
University Park, PA05-2005
Skills
- Customer relationship management
- Product education
- Sales development
- Prospecting clients
- Customer experience enhancement
- Consultative selling
- Post-sales support
- Inventory management
- Relationship building
- Upselling and cross selling
- CRM proficiency
- Exceed sales goals
Timeline
Sales Professional
Tiffany & Company
09.2009 - 06.2019
Sales Associate
Beval Saddlery
07.2007 - 07.2009
Owner/President
The Paddock Master
05.2005 - 06.2007
Bachelor of Arts - Sociology
Pennsylvania State University