Summary
Overview
Work History
Education
Skills
Timeline
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Dara Urevich

Summary

Outgoing and hands-on Community Manager with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly professional promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

10
10
years of professional experience

Work History

Community Manager

Merion Residential
12.2017 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Addressed and resolved resident complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Assistant Property Manager

RAM Partners LLC
07.2015 - 12.2017
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both residents and property management team.
  • Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with residents to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Increased resident satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with residents.

Assistant Property Manager

RAM Partners LLC
08.2014 - 07.2015
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.

Education

High School Diploma -

Bayshore High School
Bradenton, FL

Skills

  • Tenant and eviction laws
  • Daily Operations Management
  • Property Inspections
  • Resident relations
  • Property Management
  • Financial budgeting and reporting
  • Property tours
  • Proficient in Word, Excel, Power Point, LRO, REBA, Rent Cafe, Yardi Voyager, Sight Plan
  • Leasing and sales
  • Vendor Management

Timeline

Community Manager

Merion Residential
12.2017 - Current

Assistant Property Manager

RAM Partners LLC
07.2015 - 12.2017

Assistant Property Manager

RAM Partners LLC
08.2014 - 07.2015

High School Diploma -

Bayshore High School

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Dara Urevich