Dara Williams
Bainbridge,PA
Summary
Resourceful Restoration Technician known for productivity and efficiency in completing tasks. Specialize in water damage restoration, mold remediation, and fire damage repair. Excel in problem-solving, time management, and adaptability to ensure projects are completed on schedule and within quality standards. Possess strong communication skills to effectively coordinate with team members and clients, ensuring clarity and satisfaction throughout the restoration process. Skilled in restoration processes, with hands-on experience in fire, water, and mold damage remediation. Strengths include knowledge of industry-standard restoration techniques, strong problem-solving abilities, and keen understanding of safety protocols. Contributed to successful restoration projects by employing effective procedures and maintaining high-quality standards. Reliable Restoration Technician with a extensive background conducting restoration activities on various buildings that have been damaged by fire, mold, water and weather. Adept at performing water extraction, floor drying, mildew, and mold remediation and decontamination. An excellent communicator with great time management and customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Restoration Technician
BMS Cat
Harrisburg, PA
09.2023 - Current
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Responded promptly to emergency calls 24 and 7 when required.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Documented progress throughout the restoration process by taking photographs.
- Monitored moisture levels in affected areas using hygrometers and other instruments.
- Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
- Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
- Maintained a safe working environment by following all safety protocols.
- Collaborated with other technicians on complex projects involving multiple trades.
- Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
- Removed debris from affected areas with vacuums and other tools.
- Attended training sessions to stay up-to-date on best practices for restoration services.
- Performed regular maintenance checks on all equipment used during restorations.
- Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
- Developed strategies for restoring damaged items such as furniture, electronics, and documents.
- Communicated project status updates to customers in a timely manner.
- Performed water extraction services on various types of carpets and upholstery.
- Applied treatments such as sealants and fungicides to prevent further damage.
- Inspected completed restoration to ensure conformance to standards.
- Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
- Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
Lead Restoration Technician
Servpro
Elizabethtown, PA
03.2023 - 08.2023
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Responded promptly to emergency calls 24 and 7 when required.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Documented progress throughout the restoration process by taking photographs.
- Monitored moisture levels in affected areas using hygrometers and other instruments.
- Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
- Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
- Maintained a safe working environment by following all safety protocols.
- Collaborated with other technicians on complex projects involving multiple trades.
- Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
- Removed debris from affected areas with vacuums and other tools.
- Attended training sessions to stay up-to-date on best practices for restoration services.
- Performed regular maintenance checks on all equipment used during restorations.
- Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
- Developed strategies for restoring damaged items such as furniture, electronics, and documents.
- Communicated project status updates to customers in a timely manner.
- Performed water extraction services on various types of carpets and upholstery.
- Applied treatments such as sealants and fungicides to prevent further damage.
- Inspected completed restoration to ensure conformance to standards.
- Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
- Verified moisture presence and sprayed and fogged upholstery, carpets and accessories with fabric conditioners and protectors.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Prevented deterioration by repairing, restoring and reassembling old artifacts.
- Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
Demolition Supervisor
Retro Enviromental
Mechanicsburg, PA
11.2022 - 03.2023
- Monitored job site conditions frequently to detect any potential hazards or violations of safety regulations.
- Maintained accurate records of job progress and materials used during each phase of the project.
- Ensured that all workers were properly trained in the use of appropriate machinery such as jackhammers, bulldozers and cranes.
- Supervised demolition crew in the safe and efficient removal of all building components, including interior walls, floors, ceilings, fixtures and equipment.
- Ensured compliance with all federal, state, local laws, regulations and company policies related to demolition activities.
- Inspected demolition sites daily for hazardous conditions or infractions of established safety protocols.
- Advised upper management on changes needed in existing demolition processes and procedures.
- Managed inventory levels for supplies and tools used by crew members; replenished stock when needed.
- Provided technical guidance to team members in order to maintain high quality standards throughout the project.
- Maintained crew safety under various types of weather and working conditions.
- Assessed and mitigated materials such as asbestos, mold, lead and silica dust known to cause environmental and health problems.
- Gathered, sorted and removed debris to be disposed of properly by type of material.
- Reviewed blueprints and specifications prior to beginning work on a project.
- Oversaw quality control to check completeness, accuracy and skill of completed work.
- Identified safety hazards and risk to employees and corrected deficiencies before major problems occurred.
- Kept crew actions in line with safety standards to protect personnel, equipment and other structures.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Created work crew schedules and delegated assignments.
- Reported project progress, site problems and labor status to supervisors.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Delegated duties to employees based on skillset.
- Delegated work to staff, setting priorities and goals.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Developed emergency response plans in case of accidents or injuries onsite.
- Developed work plans for each project that included appropriate safety procedures, materials needed, and timelines.
- Adhered strictly to OSHA regulations when performing asbestos abatement operations.
- Provided guidance and direction to crew members in order to complete projects safely and efficiently.
- Performed administrative duties such as completing paperwork, ordering supplies, and maintaining records.
- Coordinated with other contractors involved in the project to ensure a smooth completion of tasks.
- Controlled access points at job sites by ensuring only authorized personnel are permitted entry.
- Reviewed blueprints and schematics prior to beginning a project in order to identify potential areas of concern.
- Created detailed reports summarizing the results of each project upon completion.
- Responded quickly to any problems encountered during a project such as weather delays or unexpected material shortages.
- Assessed jobsites for potential hazards prior to beginning any work activities.
- Inspected completed projects for accuracy and completeness before final sign off.
- Ensured that all equipment used was properly maintained and serviced according to manufacturer guidelines.
- Maintained accurate records of all hazardous materials removed from job sites including waste disposal documents.
- Educated crew members on safe handling techniques for hazardous materials such as asbestos fibers or lead-based paint particles.
- Conducted daily inspections of job sites to ensure compliance with federal, state, and local regulations regarding asbestos abatement.
- Monitored air quality on job sites to ensure safe working conditions for all employees.
- Supervised and coordinated the activities of asbestos abatement workers to ensure proper safety protocols were followed.
- Constructed enclosed walkway to decontamination area.
- Applied chemical solution spray on asbestos surfaces to soften.
- Documented project updates and information.
- Checked functionality of air quality testing instruments and completed air quality tests.
- Read quality assurance documents and followed techniques and procedures.
- Set up portable showers or mobile decontamination unit on site.
- Supervised personnel throughout projects to monitor performance, quality, and safety.
- Reviewed equipment and supply levels to prevent delays by quickly reordering.
- Sliced and scraped asbestos to dislodge and shoveled into disposal bags.
- Encapsulated and repaired asbestos materials to protect occupants.
- Instructed staff on equipment operation, removal procedures and safety requirements.
- Met with demolition and abatement teams to discuss general project direction.
- Headed loading and transportation of materials and hazardous waste.
- Studied job specifications and inspected work site to assess asbestos removal scope.
- Assigned specific tasks to individual workers.
- Removed asbestos debris with vacuum and cleaned surroundings.
- Inspected and placed air evacuation and filtration systems.
- Built scaffolding and sealed work area with plastic sheets and duct tape.
- Trained and monitored employees to teach daily tasks and improve performance.
- Kept production team moving forward for progress in daily site operations.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented quality control measures, significantly reducing error rates.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Trash Collector
XS Waste
Elizabethtown, PA
11.2021 - 10.2022
- Inspected containers to ensure they are properly sealed before loading onto truck.
- Performed pre-trip inspections on vehicles prior to each shift.
- Emptied bins into hopper of truck manually when necessary.
- Followed established routes and schedules for efficient service delivery.
- Cleaned and maintained assigned vehicle on a regular basis.
- Maintained records of pickups and deliveries according to company guidelines.
- Ensured all safety procedures were followed while operating the truck.
- Collected garbage from residential and commercial areas using a truck equipped with a mechanical arm.
- Assisted customers with questions or concerns regarding collection services.
- Provided customer service by answering inquiries, resolving complaints, and providing information about services.
- Checked for hazardous materials in the trash to ensure safe disposal.
- Stopped at transfer stations along route to unload collected waste materials.
- Conducted daily inspections of the truck's hydraulic system and other components.
- Visually inspected containers for spills or damage prior to collection.
- Adhered to local laws regarding proper waste management practices.
- Completed daily route reports, including number of stops made and amount of material collected.
- Loaded refuse into compactor, ensuring that weight limits are not exceeded.
- Reported any malfunctioning equipment to supervisor immediately.
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
- Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
- Dumped refuse or recyclable materials at assigned disposal sites.
- Operated automated or semi-automated hoisting devices to raise bins and dump contents into openings of truck.
- Dismounted trucks to collect garbage and remounted trucks for ride to next collection point.
- Noted customer complaints regarding service quality or timings of service to forward to management.
- Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
- Inspected trucks prior to beginning routes to verify safe operating conditions.
- Communicated with dispatchers concerning delays, unsafe sites and accidents.
- Instructed general public on where to put drop-offs based on observable quality and types of materials identified.
- Packed garbage using compactor equipment.
- Collected and sorted recyclable construction materials into containers.
- Handled hazardous materials such as coolant using specialized tools and machines to protect people, equipment and environmental areas.
- Collected refuse from local streets and other locations for proper sorting.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Sorted metals to separate out high-grade metals for recovery.
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
Education
High School Diploma -
Elizabethtown Area Senior High School
Elizabethtown, PA06-2007
Skills
- Debris Removal
- Accurate Measurements
- Power tools operations
- OSHA Compliance
- Biohazard cleanup
- Water damage assignments
- Mold remediation
- Personal Protective Equipment
- Time management abilities
- Goal Setting
- Written Communication
- Professional Demeanor
- Effective Communication
- Multitasking
- Reliability
- Documentation
- Problem-solving aptitude
- Adaptability and Flexibility
- Relationship Building
- Fire assignments
- Large restoration projects
- Equipment Operation
- Excellent Communication
- Adaptability
- Professionalism
- Interpersonal Communication
- Decision-Making
- Attention to Detail
- Teamwork and Collaboration
- Problem-solving abilities
- Time Management
- Disaster Recovery
- Team Collaboration
- Organizational Skills
Affiliations
- Tackle Football
- Softball
- Fishing/Hunting
Certification
- Asbestos Abatement Supervisor
- Lead Abatement Supervisor
- CPR/First Aid Certification
- Pediatric First Aid Certification
References
References available upon request.
Timeline
Lead Restoration Technician
BMS Cat
09.2023 - Current
Lead Restoration Technician
Servpro
03.2023 - 08.2023
Demolition Supervisor
Retro Enviromental
11.2022 - 03.2023
Trash Collector
XS Waste
11.2021 - 10.2022
High School Diploma -
Elizabethtown Area Senior High School
- Asbestos Abatement Supervisor
- Lead Abatement Supervisor
- CPR/First Aid Certification
- Pediatric First Aid Certification
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