Darah Shatswell
Moore
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Caregiver
Self
07.2023 - 05.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Administrative Assistant II
State of Nevada (Licensing Department)
11.2019 - 10.2021
- Answered heavy phone calls
- Determine and execute Licensing for Personal Insurance licenses applications
- Work from court documents and applications finding specific information for the application process
- Preparing, organizing and storing information in paper and digital form
- Write and edit documents from email and maintain correspondence
- Manage accounts and process change requests
Technical Support Specialist
Petroleum Card Services
11.2018 - 11.2019
- Technical service calls throughout the day
- Working with serval computer applications, word and excel
- Putting computer applications into equipment
- Shipping out equipment
Manufacturing Associate
Baker Hughes a General Electric Co. (oil and gas)
11.2017 - 02.2018
- Perform inspection of purchased parts, materials, components, and equipment
- Determine and execute the methods, sequences, and procedures necessary for work completion
- Work from engineering drawings, sketches, data sheets, specifications, and the computer
- Decide the appropriate course of action to effectively execute on the processes required to work effectively in a team environment
- Getting parts and tools out to properly solder and assemble
- Inventory counting on specific parts and tools
Inventory Stockroom/Receiving
XP Power
07.2017 - 11.2017
- Inventory tracking on computer systems
- Preparing orders for assembly crews
- Sorting and counting company inventory
- Shipping and receiving parts and packages
- Retrieving and tracking tools, parts out to employees
File Clerk II
Stria (chevron contract position)
11.2016 - 06.2017
- Identify and classify well documents or other electronic content per characteristics such as formatting security level, and function
- Conduct quality checks on imaging programs, formatting, and scanned images paperwork for well files
- Ensure that work in the well files are accurate, complete, and delivered in a timely manner per SOP (standard operating procedure) guideline
- Fulfill customer special requests tickets within the contracted SLA (service level agreement) turn-around time
- Understand the time that is allocated to each activity and suggest adjustments to improve speed and accuracy
- New well document prepping for scanning and making sure section, township and range are correct
Customer Service Agent
Blankshirts
02.2005 - 05.2008
- Professionally processed 90+ calls per day
- Providing information and service to ensure customer satisfaction
- Processed 45-60 orders a day
- Shipping and mailing bulk items
- Numerical data entry
- Heavy Microsoft office
- Managed invoices and emails
- Crossed trained to act as supervisor when needed
Commercial Underwriter Assistant
Lambin Insurance Services, Inc.
07.2000 - 01.2003
- Quoting commercial insurance policies
- Problem solving
- Customer service worldwide
- Data entry of policies
- Maintained insurance policies
- Issued policy endorsements
- Transferring hard files to digital TAM computer system
Education
Business Associates Degree -
Everest University
01.2017
Medical Coding and Billing -
Everest University
01.2012
Skills
- Word processing
- Adaptability
- Time management
- Handling pressure
- Customer Service
- Quick decision making
- Strong work ethic
- Respectful and compassionate
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Flexible schedule
- Verbal and written communication skills
Timeline
Caregiver
Self
07.2023 - 05.2025
Administrative Assistant II
State of Nevada (Licensing Department)
11.2019 - 10.2021
Technical Support Specialist
Petroleum Card Services
11.2018 - 11.2019
Manufacturing Associate
Baker Hughes a General Electric Co. (oil and gas)
11.2017 - 02.2018
Inventory Stockroom/Receiving
XP Power
07.2017 - 11.2017
File Clerk II
Stria (chevron contract position)
11.2016 - 06.2017
Customer Service Agent
Blankshirts
02.2005 - 05.2008
Commercial Underwriter Assistant
Lambin Insurance Services, Inc.
07.2000 - 01.2003
Medical Coding and Billing -
Everest University
Business Associates Degree -
Everest University
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