Daralyn Sims
Receptionist
Houston,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff, and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Receptionist/Administrative Assistant
Trendsetter Engineering
09.2022 - 05.2023
- Welcomed visitors by greeting them in person or by telephone, answered and referred inquiries promptly and efficiently.
- Monitored visitors' access and maintained security awareness.
- Coordinated meetings and organized catering as needed.
- This included leaving workplace to pick up and set up meals as well as other goods for meetings and gatherings as needed.
- Kept supply areas organized and stocked by ordering supplies as needed.
- Prepared and received mail and deliveries.
- Ordered all Congratulatory and Condolence gifts for employees such as flower arrangements.
- Scheduled appointments and maintained calendars for meeting rooms.
- Processed expense reports for Executives, Directors, and Project Managers.
- Kept reception area clean and neat to give visitors positive first impression.
Data Entry Clerk
TransCore
11.2020 - 02.2021
- Responsible for data entry in fast-paced work environment for early morning to evening shift.
- Responsible for data entry of license plate imagery from Texas Toll
- Eventually was offered position to work from home due to speed and efficiency of data entry 400-600 license plate entries per hour.
- Organized, sorted, and checked input data against original documents.
Front Desk Agent
Courtyard by Marriott
04.2019 - 06.2020
- Ensured all guests' requests were handled correctly, and completely.
- Addressed special guest requests as well as described highlights of events and local eateries in local area.
- Offered additional room upgrades to guests upon check-in to ensure most pleasant stay.
- Handled guest situations by phone and email, actively corresponded between Director of Sales, Assistant Manager, and General Manager.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
Front Desk Agent
Houston Marriott Medical Center
10.2018 - 04.2019
- Ensured all guests' requests were handled correctly, and completely
- Addressed special guest requests as well as described highlights of events and local eateries in local area.
- Offered additional room upgrades to guests upon check-in to ensure most pleasant stay.
- Daily use of GXI software to request services and handle outstanding cases
- Processed operational needs and completed reports as assigned.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
Data Entry Clerk/Customer Service Representative
Advanced Central Services
04.2013 - 12.2014
- Data entry of new subscriptions from various vendors; typically, 80-600 subscriptions daily which included personal entries of approximately 100-200 per day
- Assisted customers with billing discrepancies, inquiries, proper payments processing, and processed refunds
- Reviewed and sorted payments and inquiries received by mail.
- Completed data entry tasks with accuracy and efficiency
- Sorted documents and maintained organized filing process
Education
Apparel And Textile Marketing
Indiana University Bloomington
Bloomington, INHigh School Diploma -
New Albany Senior High School
New Albany, IN05.2004
Skills
- Front Desk
- Customer Service
- Guest Service
- Reception
- Front Office
- Data Entry
- Administrative Experience
- Assistant Manager Experience
- Cash Handling
- Merchandising
- Multi-line Phone Systems
- Typing
- Clerical Experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Timeline
Receptionist/Administrative Assistant
Trendsetter Engineering
09.2022 - 05.2023
Data Entry Clerk
TransCore
11.2020 - 02.2021
Front Desk Agent
Courtyard by Marriott
04.2019 - 06.2020
Front Desk Agent
Houston Marriott Medical Center
10.2018 - 04.2019
Data Entry Clerk/Customer Service Representative
Advanced Central Services
04.2013 - 12.2014
Apparel And Textile Marketing
Indiana University Bloomington
High School Diploma -
New Albany Senior High School
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