Darby Dillard
Salem,VA
Summary
Detail-oriented pest control technician with a strong foundation in customer service and effective communication. Skilled in resolving customer concerns and applying pest control treatments in compliance with safety regulations. Committed to delivering quality service while ensuring customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Bugman Exterminating
Roanoke, Virginia
01.2025 - Current
- Inspected residential and commercial properties for pest infestations.
- Conducted interior and exterior applications of insecticides, herbicides, and other products using hand or power sprayers, ensuring thorough coverage and compliance with safety regulations.
- Operated and maintained pest control equipment to ensure optimal performance and safety.
- Mixed chemicals according to label directions to develop effective pest treatment solutions.
- Applied chemical treatments according to safety regulations and company guidelines.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
Warehouse Worker
Blue Ridge Beverage Company
Salem, Va
04.2022 - 09.2023
- Tracked repacking task progress against schedules and deadlines to maintain workflow.
- Constructed boxes, cartons, and crates for repacked items, ensuring proper packaging standards.
- Ensured that all items are properly labeled according to company regulations.
- Performed inventory checks on supplies and materials for repacking operations to ensure availability.
Customer Service Rep
United Health Care
05.2020 - 04.2022
- Guided customers on consumer-driven health care fundamentals and benefits to aid in selecting optimal benefit plans and providers.
- Identified callers' needs related to benefits, eligibility, claims, and financial spending accounts.
- Resolved member inquiries and issues through effective call handling.
Package handler
Fedex Ground
03.2019 - 07.2019
- Executed loading, unloading, and sorting of packages by hand, employing safe lifting and handling methods to manage varying sizes and weights efficiently.
- Loaded and unloaded packages from delivery trucks and conveyor belts.
- Sorted packages by destination using handheld scanners.
- Maintained clean and organized work areas for safety compliance.
Dining and Nutrition, Cashier
Carillion Clinic
08.2017 - 01.2019
- Processed customer transactions efficiently and accurately at a busy healthcare facility.
- Processed cash and charge transactions accurately per department procedures, assembled and delivered trays, snacks, tube feedings, and nourishment to ensure timely service and customer satisfaction.
- Managed cash register operations, ensuring balanced cash drawers at the end of shifts.
- Assisted patients with inquiries and provided information about services available.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA01-2013
Some College (No Degree) - Health Sciences
Virginia Western Community College
Roanoke, VASkills
- Pest identification
- Pest management
- Safety compliance
- Detail-oriented
- Microsoft proficiency
- Customer service
- Clear communication
- Active listener
- Dependable
- Flexible
- Stress management
Certification
- fork lift certified
- registered tech license
Timeline
Pest Control Technician
Bugman Exterminating
01.2025 - Current
Warehouse Worker
Blue Ridge Beverage Company
04.2022 - 09.2023
Customer Service Rep
United Health Care
05.2020 - 04.2022
Package handler
Fedex Ground
03.2019 - 07.2019
Dining and Nutrition, Cashier
Carillion Clinic
08.2017 - 01.2019
High School Diploma -
Patrick Henry High School
Some College (No Degree) - Health Sciences
Virginia Western Community College