Darby Fitzgerald
Princeton,NC
Summary
Dynamic store manager with expertise in customer service, team leadership, and inventory management. Proven ability to enhance team performance and drive sales through effective training and problem-solving strategies.
Overview
26
26
years of professional experience
Work History
Assistant Soccer Coach
Johnson County Public Schools
Smithfield, NC
01.2026 - Current
- Assisted in developing and implementing practice plans to enhance player skills and teamwork.
- Provided support during game days, ensuring player readiness and adherence to strategies.
- Analyzed game footage to identify areas for improvement and develop training focus.
- Coordinated communication between players and head coach regarding performance expectations.
- Assisted in developing training sessions to enhance team skills and performance.
- Collaborated with head coach to implement game strategies and tactics.
Store Manager
Spirit Halloween Store
Goldsboro, NC
07.2025 - 11.2025
- Managed daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and supervised staff on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance store presentation and attract customers.
- Assisted in inventory management, conducting regular stock audits to maintain accuracy.
- Monitored sales performance, identifying trends to optimize product placement and pricing strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Substitute Teacher
Kelly Educational Services
Nashville, NC
07.2022 - 12.2024
- Implemented lesson plans effectively to ensure continuity of education in diverse classroom settings.
- Adapted teaching methods to accommodate various learning styles and student needs.
- Maintained classroom discipline while fostering a positive learning environment.
- Collaborated with permanent teachers to support student learning and behavior management strategies.
Operations Supervisor
Best Buy
Chesapeake, VA
07.2000 - 09.2006
- Supervised daily operations and workflow management to enhance team performance and efficiency.
- Implemented inventory control processes to maintain optimal stock levels and reduce shrinkage.
- Trained and mentored staff on customer service best practices to improve team productivity.
- Developed scheduling systems that aligned workforce availability with peak business hours.
- Managed conflict resolution among team members, fostering a positive work environment conducive to collaboration.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Education
High School Diploma -
James Madison High School
Atlanta, GASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
Timeline
Assistant Soccer Coach
Johnson County Public Schools
01.2026 - Current
Store Manager
Spirit Halloween Store
07.2025 - 11.2025
Substitute Teacher
Kelly Educational Services
07.2022 - 12.2024
Operations Supervisor
Best Buy
07.2000 - 09.2006
High School Diploma -
James Madison High School