Darby Lamontagne
Wethersfield,CT
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Research Nurse
UCONN Health Center
Farmington, CT
03.2024 - Current
- Assessed and monitored patient eligibility criteria for clinical trials.
- Provided education to patients, families and healthcare providers about clinical trial protocols and informed consent process.
- Performed physical assessments on study participants according to protocol guidelines.
- Documented adverse events and reported them in a timely manner.
- Monitored laboratory results for trends that could indicate potential problems with study medications or treatments.
- Collected vital signs and laboratory specimens to facilitate testing.
- Observed patients after administration of designated medication for adverse events.
Emergency Room Registered Nurse
Connecticut Children's Medical Center
Hartford, CT
02.2023 - Current
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Responded quickly to codes and coordinated efficient and skilled care.
- Answered patient questions and provided take-home materials for further information.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Triaged and treated high-volume caseload in busy emergency room setting.
Registered Nurse, Labor and Delivery
Manchester Memorial Hospital
Manchester, CT
01.2024 - 06.2024
- Assessed and monitored maternal and fetal health during labor.
- Provided emotional support to laboring mothers and their families.
- Administered epidurals, intravenous fluids, medications, and other treatments as prescribed by physicians.
- Instructed patients on post-delivery care techniques, such as breastfeeding and newborn care.
- Responded quickly to obstetric emergencies including shoulder dystocia, breech presentations, cord prolapse, and placental abruption.
- Cared for neonates immediately following delivery including resuscitation if necessary.
- Counseled patients on family planning options prior to discharge from hospital.
Medical Assistant
Physician One Urgent Care
Bristol, CT
11.2021 - 02.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
Medical Receptionist/Assistant
Premier Urgent Care Center
Newington, CT
05.2021 - 11.2021
- Set up appointments for physician visits and procedures using calendar software.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Patient Care Technician
Hartford Hospital
Hartford, CT
11.2020 - 05.2021
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted with patient admissions, discharges and transfers.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Responded to bell or light signal calls to assist patients with needs.
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Engaged with patient family and friends to provide courteous visit experience.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Monitored, measured and documented patients' vital signs in EMR system.
Customer Service Associate
Stop and Shop Supermarket
Colchester, CT
03.2018 - 05.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Consulted with customers regarding needs and addressed concerns.
- Relayed customer feedback to cross-functional teams to improve products and services.
- Improved customer service wait times to mitigate complaints.
Pharmacy Technician
Stop and Shop Supermarket
Colchester, CT
06.2019 - 01.2021
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Verified prescriptions and drug labels, documents and packages.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Cash Office Supervisor
Stop and Shop Supermarket
Colchester, CT
03.2018 - 06.2020
- Created and executed daily bank deposits.
- Maintained daily cash flow log and compared daily cash logs to monthly bank statements and reports.
- Tallied up cash transactions and submitted reports to management.
- Counted and balanced registers.
- Directed and supervised staff performance.
- Used Point of Sale register system to complete transactions.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Executed variety of transactions throughout day, including cash, credit and debit card transactions.
- Instructed staff on procedures for handling difficult transactions.
Education
MSN Post Certification - Nursing Education
Chamberlain University
Downers Grove, IL08-2024
Master of Science - Nursing Clinical Leadership
Chamberlain University
Downers Grove, IL04-2024
Associate of Science - Nursing
Goodwin College
East Hartford, CT12.2022
Associate of Science -
Middlesex Community College - Middletown
Middletown, CT05.2021
Skills
- HIPAA Compliance
- Proper Sterilization Techniques
- Charting Expertise
- Venipuncture and Phlebotomy
- Professional Bedside Manner
- Diagnostic Testing
- Time Management
- Appointment Scheduling
- Pharmacy Relations
- Monitoring Vital Signs
- Patient Examination
- Multitasking and Prioritization
- Critical Thinking
- Medication Administration
- Clear Communication
- Patient Relations
- Medication and IV Administration
- Emergency Diagnostics
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- TNCC - Trauma Nurse Core Course
- Basic Life Support (BLS) Certification
- CPR certified through American Heart Association
- PALS- Pediatric Advanced Life Support
- ENPC- Emergency Nursing Pediatric Coarse
- Registered Nurse in the State of Connecticut , License number 203990
- NRP- Neonatal Resuscitation Program
Timeline
Clinical Research Nurse
UCONN Health Center
03.2024 - Current
Registered Nurse, Labor and Delivery
Manchester Memorial Hospital
01.2024 - 06.2024
Emergency Room Registered Nurse
Connecticut Children's Medical Center
02.2023 - Current
Medical Assistant
Physician One Urgent Care
11.2021 - 02.2023
Medical Receptionist/Assistant
Premier Urgent Care Center
05.2021 - 11.2021
Patient Care Technician
Hartford Hospital
11.2020 - 05.2021
Pharmacy Technician
Stop and Shop Supermarket
06.2019 - 01.2021
Customer Service Associate
Stop and Shop Supermarket
03.2018 - 05.2021
Cash Office Supervisor
Stop and Shop Supermarket
03.2018 - 06.2020
MSN Post Certification - Nursing Education
Chamberlain University
Master of Science - Nursing Clinical Leadership
Chamberlain University
Associate of Science - Nursing
Goodwin College
Associate of Science -
Middlesex Community College - Middletown
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