Highly organized, analytical professional with over 10 years of government and administrative experience. Adept in tasking and executing strategic initiatives, while maintaining positive and supportive impact throughout roles. Expert in independent and cross-functional collaboration with mastery in case preparation details and crafting organized documentation.
Overview
9
9
years of professional experience
Work History
EEOP Specialist
Department Of Justice, Office For Civil Rights
05.2022 - Current
Helps to create, implement, and maintain the Equal Employment Opportunity (EEO) program.
Gathers, compiles, analyzes, and interprets data necessary for external (government) and internal EEO compliance, reporting, and monitoring.
Plans, completes, and files required EEO and/or affirmative action reports and documentation with government agencies.
Uses appropriate statistical software or tools to measure and monitor equal opportunity and affirmative action plan compliance.
Manage over 40 grantee calls daily. Responded to both direct and sub recipients.
Addresses internal inquiries regarding civil rights and equal opportunity laws and regulations as appropriate based on specialists expertise; refers sensitive issues and concerns to manager or appropriate legal staff.
Pursuant to established documentation procedures, records discriminatory factors and corrective actions identified through investigations of employment practices or alleged violations.
Ensures timely processing and review of complaints by coordinating, monitoring, and streamlining complaint procedures.
Listened and responded to customer requests and forwarded necessary information to superiors.
LEGAL ADMINISTRATIVE SPECIALIST
Department Of Justice, Office For Civil Rights
10.2019 - 05.2022
Provide administrative services, including phone and email correspondence, and handling incoming, outgoing and electronic mail and paper.
Recommend, develop and evaluate procedures for case management and CIMS system workflow improvement.
Initiate development and implementation of OCR programs.
Creation of 80 incoming cases per week within the CIMS system.
Developed and maintained positive relationships with other government offices and community.
Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Worked alongside attorneys dealing with matter concerning inmates within the Texas Department of Justice.
ADMINISTRATIVE ASSISTANT
Administrative Office of the U.S. Courts
08.2018 - 10.2019
Provided highly specialized administrative and technical support for the entire CSO, such as prepared and corresponded to documents, scheduled and organized meetings; planned travel and processed reimbursement vouchers, managed Sharepoint, and performed reception duties and time keeping functions
Maintained various office-wide calendars in an electronic format, including staff work schedules and meetings; submitting relevant events to the AO-wide events calendar
Performed special tasks and initiated projects for Official Leads to improve the efficiency of current processes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
STAFF ACTION OFFICER
Federal Emergency Management Agency
02.2015 - 06.2017
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Reviewed budget plans, legal documents, and curated files from leadership and consulted with Specialists to gain deeper understanding of project plans, constraints and objectives.
ADMINISTRATIVE ASSISTANT
Global Advantage Property Management
05.2014 - 02.2015
Provided technical support to senior staff including gathering data, producing reports and editing confidential documents, while scheduling, planning and executing internal activities
Acted as liaison between senior management and employees to ensure proper lines of communication, and conducted research of various databases to ensure assignments were delegated appropriately
Coordinated with FEMA Records Management Officials to ensure the program complies with agency guidelines as well as Federal laws
Monitored movement of secure government packages and ensured delivery to proper locations through the ETA system.
Education
Bachelor of Science - Criminal Justice
St. John's University
Queens, NY
05.2014
Skills
Process optimization
Office administration
Grants management
Advanced MS Office Suite Knowledge
Statistical data gathering
Contract agreement preparation
Project planning
Sharepoint
Timeline
EEOP Specialist
Department Of Justice, Office For Civil Rights
05.2022 - Current
LEGAL ADMINISTRATIVE SPECIALIST
Department Of Justice, Office For Civil Rights
10.2019 - 05.2022
ADMINISTRATIVE ASSISTANT
Administrative Office of the U.S. Courts
08.2018 - 10.2019
STAFF ACTION OFFICER
Federal Emergency Management Agency
02.2015 - 06.2017
ADMINISTRATIVE ASSISTANT
Global Advantage Property Management
05.2014 - 02.2015
Bachelor of Science - Criminal Justice
St. John's University
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