Darcell J. Epps
San Francisco Bay Area,CA
Summary
Strategic Operational Leader with over a decade of experience in optimizing transportation ecosystems. Expertise in logistics, infrastructure, and people management, driving enhancements in accessibility, safety, and efficiency. Proven ability to foster cross-agency collaborations and improve regulatory compliance through data-driven strategies. Committed to operational excellence and public trust, delivering results with integrity and precision.
Overview
13
13
years of professional experience
Work History
Air District Ramp Supervisor
United Parcel Service (UPS)
12.2020 - Current
- Enhanced operational efficiency by leading 175 personnel in aviation logistics.
- Ensured safety compliance while managing large-scale aircraft and ground operations.
- Maintained FAA and ADA compliance through collaboration with regulatory agencies and leadership.
- Implemented safety training programs, reducing incidents and streamlining workforce operations.
- Fostered a culture of accountability and respect, embodying leadership throughout teams.
Principal Professional Services Consultant
Sir Epps Consulting, LLC
02.2017 - Current
- Achieved enhanced efficiency by redesigning processes with various agencies.
- Delivered tailored solutions to align client missions with operational goals.
- Advised on strategic workforce planning and implemented risk management frameworks.
- Optimized resource allocation, boosting engagement through system integration initiatives.
- Collaborated with community organizations to develop equitable business solutions.
- Led cross-functional teams to address complex business challenges effectively.
Strategic Recruitment Partner
Amtrak
05.2017 - 06.2018
- Improved hiring efficiency by aligning recruitment strategy with compliance standards.
- Enhanced nationwide forecasting accuracy through effective KPIs and systems implementation.
- Partnered with department heads to ensure equitable ADA-compliant hiring practices.
- Developed workforce models aligning staffing strategies with transit operational priorities.
- Attracted top talent for diverse roles through strategic recruitment initiatives at Amtrak.
- Streamlined hiring processes to improve candidate experience and reduce time-to-fill.
Senior Recruitment Consultant
Creative Talent, LLC
01.2013 - 12.2016
- Enhanced team performance by leading creative and technical recruitment operations.
- Increased visibility and applicant quality through national recruitment campaigns.
- Established trust with senior executives, fostering long-term partnerships and accountability.
- Drove organizational development initiatives focused on leadership growth and process improvements.
Education
AA/AS - Business
City College of San Francisco
Small Business Administration Coursework
College of Alameda
Associate of Science - Music Management & Business Administration
Diablo Valley College
Skills
- Public Infrastructure & Access Strategy
- Transit & Multimodal Coordination
- Policy Implementation & Funding Alignment
- ADA Compliance & Accessibility Advocacy
- Stakeholder & Agency Relations
- Operational Safety & Workforce Leadership
- Strategic Program Design & Evaluation
- Process Modernization & Data-Driven Decision Making
- Public-Private Partnership Development
- Community Engagement & Customer Experience Innovation
- Ground support equipment
- Operational efficiency
- Ramp service
PUBLIC ACCESS & MOBILITY LEADERSHIP
- Partnered with municipal agencies, private operators, and internal leadership to coordinate shuttle systems, improve intermodal transfer efficiency, and ensure ADA-compliant station design.
- Led initiatives improving passenger flow, signage clarity, and ground-level operations around high-traffic transportation hubs.
- Collaborated with stakeholders to align funding sources, identify operational efficiencies, and enhance mobility for underserved communities.
- Directed accessibility and compliance audits to ensure conformance with federal and state mandates governing multimodal transit operations.
LEADERSHIP PHILOSOPHY
I believe leadership is stewardship — a balance of power, empathy, and precision. To lead is to connect vision with motion, transforming policy into practice and people into purpose. My mission is to enhance access, mobility, and equity through systems built not just to perform, but to serve.
Timeline
Air District Ramp Supervisor
United Parcel Service (UPS)
12.2020 - Current
Strategic Recruitment Partner
Amtrak
05.2017 - 06.2018
Principal Professional Services Consultant
Sir Epps Consulting, LLC
02.2017 - Current
Senior Recruitment Consultant
Creative Talent, LLC
01.2013 - 12.2016
AA/AS - Business
City College of San Francisco
Small Business Administration Coursework
College of Alameda
Associate of Science - Music Management & Business Administration
Diablo Valley College