I also was a National Educator for John Paul Mitchell Systems. I traveled and trained stylists in all areas of hair design. Experienced Stylist with 20 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use all tools and products to achieve desired outcomes.
Overview
26
26
years of professional experience
Work History
Independant Hair Stylist
Self Employed Services
Scottsdale, AZ
08.2002 - Current
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Trimmed, cut and shaped hair and hairpieces based on customer preference.
Mixed pigments and used proper techniques to achieve desired color.
Recorded notes for future reference about customer preferences and services delivered.
Resolved guest complaints about service or style.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Determined appropriate hair treatments based on conditions and textures.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Counted and documented opening and closing cash amounts daily.
Organized sales area and work station to showcase products and boost sales.
Designed individualized plans to assist customers in healing damaged or dry hair.
Permed, relaxed and bleached hair for customers daily.
Distributed business cards outside of salon to generate new business.
Serviced high-profile clients with intricate coloring and highlighting techniques.
Completed in-home services for elderly clients unable to travel to salon.
Preschool Director
Sunrise Preschools/Children's World
Phoenix/Scottsdale, AZ
06.1993 - 07.1999
Supervised teaching staff and resolved issues.
Hired and trained new preschool employees.
Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
Oversaw interview and hiring process of classroom personnel for selection of high-quality teachers and staff.
Recruited new students for admission through marketing and events.
Stayed up to date on regional preschool curriculum laws.
Trained staff in essential work responsibilities such as cleaning, safety regulations and consultation skills, as well as Arizona educational regulations.
Provided training and professional development for teachers.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
Engaged with parents and families to build positive relationships for children to thrive.
Operated under licensing guidelines to protect health, safety and well-being of children.
Managed program paperwork and child records to comply with state requirements.
Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
Attended approved training and continuing education courses to maintain certifications.
Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Adhered to budgetary guidelines to set financial goals and maintain school profitability.
Education
No Degree - Education
Arizona State University
Tempe, AZ
Cosmetology License - Cosmetology
Scott Cole Academy
Scottsdale, AZ
07.2000
Skills
Shampooing and Conditioning
Outstanding Client Retention
Customer Consultations
Supply Ordering and Maintenance
Problem Anticipation and Resolution
Tool, Equipment and Surface Sanitizing
Work Station Cleaning
Additional Information
I have always had the wonderful experience of dog ownership. I have had dogs my entire life with amazing friendships.
I love dogs and they love me.
I believe that this is a natural transition as I am looking for a way to work with animals.