Darcey R Hollis
Greencastle,IN
Summary
Experienced clerk with a diverse background in office work, accounts payable, and customer service. Demonstrated ability to effectively handle and manage both office and customer service environments. Strong organizational and communication skills ensure smooth operations and effective collaboration. Committed to exceeding management's expectations, always willing to go the extra mile to deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Eligibility Assistant
Department of Family Resources
04.2024 - 11.2024
- Supported case workers and clients in applying for public assistance.
- Deliver excellent customer service and interact with the general public, clients, office staff, and state personnel.
- Supported clients throughout their application process.
- Greeted on-site visitors and assessed visit purpose.
- Supported computer application processes.
- Coordinate appointment schedules for clients and caseworkers.
- Scan, copy, and fax documents
- Exhibited strong organizational and communication skills.
Reference Assistant
Putnam County Public Library
06.2023 - 03.2024
- Coordinated and processed requests for Inter Library Loans.
- Provide support for patrons' printing needs on various devices.
- Prepared new display setups every month.
- Managed inventory by removing outdated materials.
- Received and addressed incoming calls.
- Supported visitors in making selections from available resources.
Returns Associate
Ascena
02.2021 - 07.2021
- Evaluated returned merchandise.
- Managed and completed returns processing.
- Relocated large storage containers efficiently.
Receptionist
McCollough Excavating
07.2020 - 01.2021
- Gathered timesheets for timely payroll processing.
- Handled stone tickets and generated work orders for billing.
- Ensure accuracy in invoice processing.
- Completed timely and accurate bank transactions.
- Managed call reception efficiently.
Customer Service Representative
PPG
01.2020 - 07.2020
- Provided support to clients through various communication channels.
- Managed incoming orders.
- Completed training on Oracle's ordering system.
- Kept filing system organized and efficient.
- Handled incoming calls effectively.
Accounts Payable Associate I
Great Dane Trailers
01.2017 - 12.2019
- Audited and Processed Net Production, MRO, and Discount invoices
- Managed vendor relationships to keep all accounts up-to-date.
- Managed commissioning invoice processing.
- Worked with various departments ensuring accurate invoice payments.
Education
Associate - Business Administration
Ivy Tech Community College
Terre Haute, IN06-2016
Core 40 -
South Putnam High School
Greencastle, IN06-2014
Skills
- Effective communication skills
- Documentation and paperwork
- Customer service
- Critical thinking
- Call center experience
- Time management
- Organization skills
- Appointment scheduling
- Telephone skills
- Data entry
Timeline
Eligibility Assistant
Department of Family Resources
04.2024 - 11.2024
Reference Assistant
Putnam County Public Library
06.2023 - 03.2024
Returns Associate
Ascena
02.2021 - 07.2021
Receptionist
McCollough Excavating
07.2020 - 01.2021
Customer Service Representative
PPG
01.2020 - 07.2020
Accounts Payable Associate I
Great Dane Trailers
01.2017 - 12.2019
Associate - Business Administration
Ivy Tech Community College
Core 40 -
South Putnam High School
Similar Profiles
Ashley KiddAshley Kidd
Eligibility Assistant at Indiana Department of Family ResourcesEligibility Assistant at Indiana Department of Family Resources
Alexa NoblittAlexa Noblitt
Biologist Aide / Senior Biologist Aide at Alabama Department of Conservation and Natural Resources (ADCNR) - Marine Resources Division (MRD)Biologist Aide / Senior Biologist Aide at Alabama Department of Conservation and Natural Resources (ADCNR) - Marine Resources Division (MRD)
Misty HillMisty Hill
Employee Relations Manager at Department of Natural Resources Human Resources ProgramEmployee Relations Manager at Department of Natural Resources Human Resources Program
Jared LubinskiJared Lubinski
Field Technician, Leak Survey at Heath ConsultantsField Technician, Leak Survey at Heath Consultants
Andrew BilbyAndrew Bilby
Transportation Area Manager at AmazonTransportation Area Manager at Amazon