Darci Brown
Summary
Dynamic Multi Branch Manager at OneMain Financial with a proven track record in staff development and operations management. Enhanced employee retention through effective mentorship and training, while optimizing branch profitability. Recognized for exceptional customer service and fostering strong team collaboration to achieve performance goals.
Experienced in managing all financial aspects of the branch including loan processing, credit analysis, developing relationships with customers and finalizing contracts and loan signings. Licensed in insurance and sells credit and non-credit insurance products.
Overview
18
18
years of professional experience
Work History
Multi Branch Manager
OneMain Financial
07.2023 - Current
- Improved employee retention rates by fostering a positive work environment and implementing career development initiatives.
- Managed multiple branches successfully while maintaining consistent quality standards across all locations.
- Developed a high-performing team by providing targeted training, coaching, and mentorship to staff members.
- Implemented cost reduction measures to optimize branch profitability without compromising service quality or employee morale.
Store Manager
The Children's Place
03.2011 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Maurices
06.2007 - 03.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Twin Falls High School
Twin Falls, Id06-1992
Skills
- Operations management
- Compliance management
- Staff development
- Branch operations management
- Excellent work ethic
- Customer service
- Team player
- Excellent time management skills
- Customer relationships
- Goals and performance
- Collections
Timeline
Multi Branch Manager
OneMain Financial
07.2023 - Current
Store Manager
The Children's Place
03.2011 - 06.2023
Store Manager
Maurices
06.2007 - 03.2011
High School Diploma -
Twin Falls High School
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