Darci Guerrein

Work History

VP - Revenue Management

Global Healthcare Exchange LLC

Louisville, CO

01.2020 - 11.2022

Managed core ACH and Card operations for the GHX ePay product: implementation, customer support, technical support, incident management, account management, utilization
Development of account management team for ~200 strategic customers.
Managed 2022 annual net revenue of ~$30M with 20-30% annual growth during tenure
Collaborated with C-level executives and stakeholders to develop long-term financial plans
Created financial dashboards and OKRs to provide insights into key performance indicators
Established and maintained strong relationships with customers, vendors and strategic partners
Developed and implemented recommendations for service improvement
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
Negotiated contracts and agreements to secure favorable terms and maximize profits
Oversaw business-wide changes to modernize procedures and organization
Refined organizational structure to consolidate, streamline, and delineate necessary functions
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals
Demonstrated proficient leadership skills to motivate employees and build competent teams
Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.

VP - Payment Operations

Global Healthcare Exchange LLC

Louisville, CO

06.2016 - 01.2020

Managed core ACH and Card operations for the GHX ePay product: implementation, customer support, technical support, incident management, account management, utilization
Led and supported 20-30% annual growth during tenure to include ~3-5% same store growth YOY
Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
Identified and mitigated operational risks to minimize potential negative impacts on organization
Coordinated with product management for the development and deployment of product enhancements
Hired and managed employees to maximize productivity while training staff on best practices and protocols
Created financial dashboards and OKRs to provide insights into key performance indicators
Established and maintained strong relationships with customers, vendors and strategic partners

Chief Operating Officer

V Financial Solutions/H-Card, LLC

Omaha, NE

09.2015 - 06.2016

Managed all product and operations functions to include CFO responsibilities
Monitored key business risks and established risk management procedures
Identified and mitigated operational risks to minimize potential negative impacts on organization
Devised and presented business plans and forecasts to board of directors
Refined organizational structure to consolidate, streamline, and delineate necessary functions
Developed and implemented recommendations for service improvement
Maintained P&L and shouldered corporate fiscal responsibility. Growth of the ACH and Card processing from $100M to $2B prior to acquisition by GHX
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals
Evaluated product or service by analyzing and interpreting data and metrics
Established and maintained strong relationships with customers, vendors and strategic partners
Initiated strategy to drive company growth and increase market share and profitability
Executive oversight for due diligence activities for ultimate acquisition by GHX in 2016

VP - Product and Operations - Hap-X

V Financial Solutions/H-Card, LLC

Omaha, NE

08.2008 - 09.2015

Initially hired as an Implementation Manager and in 2009 promoted to manage operational teams: implementation, account management, utilization, customer support, human resources, financial reporting
Startup business activities: standard implementation lifecycle processes, implemented business continuity and disaster recovery, development of standard policies and procedures, product documentation, trademark, financial reporting and reconciliation, contract standardization and negotiation
Managed product life cycle and oversight of 3rd party development team
Lead customer sales demonstrations, customer training, account management, and utilization
Annual and long term budgeting
Built relationships with customers and managed accounts to drive revenue and profit
Proven ability to develop and implement creative solutions to complex problems
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Identified issues, analyzed information and provided solutions to problems
Demonstrated leadership skills in managing projects from concept to completion

Financial Accounting Manager

Kaweah Delta Health Care District

Visalia, CA

10.2002 - 05.2008

Developed strategic plans for day-to-day financial operations.
Mitigated impacts on financial accounting and business operations by working proactively to identify and resolve strategic concerns.
Coordinated accounts payable functions and improved workflow for 6 staff members.
Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Delivered exceptional project management and addressed complex business strategy for senior leadership.
Analyzed business processes to identify cost savings and operational efficiencies.

Senior Financial Analyst

Kaweah Delta Health Care District

Visalia, CA

07.2001 - 10.2002

Compiled general ledger entries on short schedule with 100% accuracy.
Maintained integrity of general ledger and chart of accounts.
Provided journal entries and performed accounting on accrual basis.
Collected and reported monthly expense variances and explanations.
Input financial data and produced reports using Lawson.
Prepared working papers, reports and supporting documentation for audit findings.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Summary

Overview

Work History

VP - Revenue Management

VP - Payment Operations

Chief Operating Officer

VP - Product and Operations - Hap-X

Financial Accounting Manager

Senior Financial Analyst

Education

Bachelor of Science - Accounting

Skills

Certification

Work Availability

Timeline

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