Open To Work
Darci Guzman
El Centro,CA
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Legal Process Clerk
APT Legal Serve
El Centro , CA
11.2013 - 03.2020
- Managed incoming and outgoing mail and package activities.
- Remained highly organized and detail-oriented while working on several cases simultaneously.
- Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
- Displayed superior confidentiality in mail, telephone and in-person communications.
- Gathered and organized pre-trial discovery, records and evidence and witness interviews.
- Understood and followed oral and written directions.
GM Clerk
Albertson's
San Diego, CA
10.2007 - 08.2009
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Processed sales transactions to prevent long customer wait times.
- Communicated with customers and employees to answer questions or explain information.
- Directed clients and guests to correct departments, rooms and staff members.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
Manager
Sunbeam Lake RV Park
El Centro , CA
10.1996 - 01.1998
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted quality, timely performance feedback and performance appraisals.
- Welcomed large volume of guests and improved overall customer service.
- Greeted and assisted guests with variety of inquiries, promoting service standards.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted walk-in and phone guests, determining interests and needs.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Education
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts
Indianapolis, IN01.1979
Skills
- Administrative Support
- Contract Review and Negotiation
- Team Collaboration
- Public Relations
- Attention to Detail
- Legal Research
- Creative and Critical Thinking
- Document Preparation
- Effective Multitasking
- Verbal and Written Communication
- Building Trust and Relationships
- Events Planning
- Filling Appeals
- Calm Under Pressure
Timeline
Legal Process Clerk
APT Legal Serve
11.2013 - 03.2020
GM Clerk
Albertson's
10.2007 - 08.2009
Manager
Sunbeam Lake RV Park
10.1996 - 01.1998
High School Diploma -
Broad Ripple Mgnt High School For Prfm Arts