DARCI HALL
Auburn,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Sales & Operations Coordinator
SFPE
Kent, WA
07.2022 - Current
- Customer Service,
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
HR Assistant & Reception
Distant Lands Coffee
Renton
02.2013 - 12.2018
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
- Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
- Handled sensitive and confidential employee information with complete discretion.
- Processed onboarding paperwork for new hires and rehires.
- Developed and maintained training materials and benefits packets for new hires.
- Prepared and set up new employee orientations.
- Addressed customer complaints, identified causes of problems, and provided solutions.
Sales & Distribution Administrator
Coca-Cola Refreshments
Bellevue
12.2011 - 02.2013
- Provide exceptional customer service to vendors, customers, and other staff members
- Maintain Out of Stock report, On-boarding, Payroll for Merchandiser/Union, New hire orientation & paperwork entry/packets, Sales meeting preparation & assistance, visitor assistance & check in.
- Provided customer service support to internal customers regarding product availability, delivery dates, and order status.
- Created training documents and conducted employee training sessions.
Merchandiser
Coca-Cola Refreshments
Bellevue
11.2008 - 12.2011
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Established processes for tracking damaged goods returns from retail outlets.
- Provided training and support for new staff members in regards to merchandising operations.
Education
Associate in Art -
Green River Community College
01.1995
Skills
- Microsoft Excel, Word, SAP, Kronos and Basis, GP, ADP & SharePoint, CRM, Outlook, Sage Oracle, WoodPro, Access, Teams, detail-oriented & work with minimal supervision Strong organizational skills & excellent interpersonal communication exceptional customer service, accounting, Sales & Marketing support, Front Office Operations
- Salesforce
- Order Processing
Timeline
Sales & Operations Coordinator
SFPE
07.2022 - Current
HR Assistant & Reception
Distant Lands Coffee
02.2013 - 12.2018
Sales & Distribution Administrator
Coca-Cola Refreshments
12.2011 - 02.2013
Merchandiser
Coca-Cola Refreshments
11.2008 - 12.2011
Associate in Art -
Green River Community College