Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

DARCI JACKSON

Tipton,IN

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Partner

Bulldog Caulking and Waterproofing
2020 - Current
  • Provide outstanding service to all clients, promoting effective and lasting business relations
  • Prepare project documents (lien waivers, COIs, W9s)
  • Oversee business's day-to-day administrative operations, provide guidance to support staff and enforce compliance with state, federal, and local regulations across organization
  • Craft persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity
  • Streamline internal processes, fostering improved efficiency and productivity within the business
  • Collaborate with colleagues and support staff to maximize team efficiency.
  • Negotiate favorable terms in high-value contracts, securing significant savings and advantages for the business

Administrative Assistant

BCSP
2019 - Current
  • Handle confidential and sensitive information with discretion and tact.
  • Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Process travel expenses and reimbursements for executive team and senior management group
  • Improve office efficiency by implementing new filing systems and document management processes
  • Serve as a liaison between departments to facilitate effective communication throughout the company
  • Organize and coordinated conferences and monthly meetings.
  • Manage office inventory, tracking supplies and placing orders to ensure smooth daily operations
  • Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace
  • Prepare and edited presentations on behalf of executives for both internal meetings and external conferences
  • Enhance productivity by organizing travel arrangements and coordinating accommodations for executives
  • Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary
  • Proactively identify areas requiring attention or improvement aligning priorities effectively in line with executive preferences
  • Update spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Contribute to budget management by tracking expenditures and identifying cost-saving opportunities
  • Improve team communication and collaboration through coordination of weekly meetings and distribution of agendas
  • Enhance efficiency of meeting outcomes by preparing detailed minutes and action items
  • Facilitate onboarding of new employees, ensuring smooth transition into company culture and workflow.

Executive Assistant

Medxcel
2019 - 2019
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning
  • Enabled timely project completion by coordinating resources and timelines across multiple departments
  • Increased office efficiency by developing and implementing inventory management system for office supplies.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for executives
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders

Sr. Administrative Assistant

OneAmerica
2017 - 2019
  • Supported multiple IT VP’s
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale
  • Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively
  • Maintained inventory of office supplies and placed orders
  • Completed monthly expenses and reconciled credit card spending

Sr. Administrative Assistant

Anthem
2015 - 2017
  • Supported program operations by preparing and updating documents, reports and spreadsheets
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing
  • Coordinated office activities and public events
  • Coordinated trainings for new team members, overseeing onboarding details
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale

Sr. Sales Support Administrator

Anchor Point Technology Resources
2016 - 2016
  • Managed clients’ on-boarding process from start to hire and the necessary audit requirements
  • Managed client database, ensuring accurate and updated information for targeted marketing campaigns
  • Managed multiple projects simultaneously while prioritizing tasks effectively leading to timely completion
  • Facilitated communication between the executive team and other departments, fostering a collaborative work environment conducive to achieving company goals
  • Streamlined processes for increased efficiency in sales support tasks

Legislative Team/Customer Service

NCAA/ Citizens Energy/Kelly Services
2012 - 2014
  • Worked effectively in fast-paced environments
  • Exercised composure under pressure and in escalated customer service scenarios
  • Conducted customer service training sessions for new team members
  • Enhanced customer service by addressing inquiries and resolving issues promptly
  • Collaborated with team members to ensure seamless customer service experiences
  • Met customer service goals and exceeded customer expectations

Education

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Indianapolis, IN
04-2010

Skills

  • Client relationship management
  • Proficient in Microsoft Office Suite
  • Operations management
  • Administrative management
  • Company processes and procedures
  • Strategic planning
  • Stakeholder engagement
  • Client relationship management
  • Conflict resolution
  • Collaboration and teamwork
  • Excellent communication
  • Mentoring and coaching
  • Organization and administration
  • Document management
  • Executive support

Certification

  • Certified Executive Strategic Partner (CESP), Office dynamics - October 2022

Timeline

Partner

Bulldog Caulking and Waterproofing
2020 - Current

Administrative Assistant

BCSP
2019 - Current

Executive Assistant

Medxcel
2019 - 2019

Sr. Administrative Assistant

OneAmerica
2017 - 2019

Sr. Administrative Assistant

Anthem
2015 - 2017

Sr. Sales Support Administrator

Anchor Point Technology Resources
2016 - 2016

Legislative Team/Customer Service

NCAA/ Citizens Energy/Kelly Services
2012 - 2014

Bachelor of Science - Criminal Justice Administration

University of Phoenix

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