Darci M. Jackson
Walford
Summary
Dynamic Senior Fleet Supervisor with Cedar Rapids Community School District, skilled in route development and operational efficiency. Proven track record in team leadership and complaint resolution, ensuring safe transportation for students. Expertise in fleet management and employee accountability, driving improvements in service delivery and operational performance.
Overview
15
15
years of professional experience
Work History
Senior Fleet Supervisor - Transportation
Cedar Rapids Community School District
Cedar Rapids
06.2018 - Current
- Directly supervise all drivers, attendants, equipment and routing secretary.
- Ensure all students are transported safely and according to the District's need.
- Identify, address and resolve any request, complaint, accusation, issue or concern. Escalate when appropriate.
- Follow disciplinary procedures to hold employees accountable to District and department expectations, policies, and procedures.
- Develop and maintain routes.
- Identify and resolve operational inefficiencies.
- Extensively communicate with school administrators, staff, parents, and the community.
Administrative Assistant to the Director of Learning Supports/Executive Director of Equity
Cedar Rapids Community School District
Cedar Rapids
05.2015 - 06.2018
- Provide administrative support to the Director of Learning Supports, Executive Director of Equity, the Secondary Director of Culture/Climate Transformation, and departmental staff.
- Process and maintain records pertaining to health services, homeless services, attendance, discipline, 504's, counseling, and student equity.
- Verify, oversee, and resolve any payroll discrepancies for over 400 district employees.
- Prepare and maintain short-term contracts for various temporary positions.
- Extensive daily communication with district staff, parents, and members of the community.
- Monitor department budgets and maintain account information for appropriate use of funds.
- Coordinate meetings, trainings and events for departmental staff, as well as the Board appointed Diversity Committee.
Transportation Dispatch Clerk
Cedar Rapids Community School District
Cedar Rapids
06.2011 - 05.2015
- Communicate route and trip modifications, traffic hazards, equipment changes, and service requests with employees and staff via radio, telephone, and personally.
- Perform clerical duties associated with the administrative department.
- Organize and distribute all necessary paperwork for drivers.
- Participate extensively in route preparation, which includes data entry, proofing, school/parent notifications, and route distribution.
- Maintain over 400 routes and distribute to drivers, schools and office staff.
- In accordance with union contract, track and post district and non-district trips.
- Communicate routing and student information with parents and/or guardians and district staff.
- Extensive phone and email communication with the public and district staff.
Education
Specialist Certification - Early Childhood Education
Kirkwood Community College
Cedar Rapids, IA01.2004
Skills
- Route development
- Operational efficiency
- Complaint resolution
- Team leadership
- Fleet management expertise
- Employee management
- Scheduling and dispatching
References
References available upon request.
Timeline
Senior Fleet Supervisor - Transportation
Cedar Rapids Community School District
06.2018 - Current
Administrative Assistant to the Director of Learning Supports/Executive Director of Equity
Cedar Rapids Community School District
05.2015 - 06.2018
Transportation Dispatch Clerk
Cedar Rapids Community School District
06.2011 - 05.2015
Specialist Certification - Early Childhood Education
Kirkwood Community College