Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes retail and office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Enthusiastic Special Education Paraprofessional experienced in small group instruction and student supervision. Sharp and highly trained with desire to positively impact students with learning disabilities.
Overview
26
26
years of professional experience
Work History
Girls Soccer C Team Coach
Sumner-Bonney Lake School District
Sumner, WA
01.2025 - Current
Organized and led team meetings to set goals, discuss strategies, and review performance.
Educated athletes in rules, strategies, sportsmanship and performance principles.
Fostered a positive and motivational environment to boost team morale and cohesion.
Identified areas of improvement and established action plans.
Implemented team practice, meeting and game schedules and communicated important information to players and families.
Assistant Basketball Coach Special Olympics
Sumner-Bonney Lake School District
Sumner, WA
11.2023 - Current
Encouraged teamwork among players while fostering an environment of respect.
Displayed strong leadership abilities in order to effectively manage the team.
Readied team to compete in tournaments and other special events.
Encouraged athletes and parents to engage in good sportsmanship with competitors.
Prepared athletes for games with well-coordinated schedule of practices and individual training.
Paraeducator, Special Education
Sumner-Bonney Lake School District
Sumner, WA
08.2023 - Current
Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
Assisted in the development and implementation of individualized education plans for students with special needs.
Supported classroom teachers in creating a positive learning environment for all students.
Monitored student progress and provided feedback to parents and school administrators on their academic performance.
Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists and social workers to provide comprehensive support services to special needs students.
Assisted in developing behavior management plans that addressed the specific needs of each student.
Organized classroom materials and resources to facilitate an effective learning environment.
Participated in professional development workshops related to special education topics such as autism spectrum disorder, dyslexia or attention deficit hyperactivity disorder.
Maintained accurate records of student attendance, grades, assessments and other relevant information according to district requirements.
Developed instructional materials that met the unique needs of each student's learning style.
Integrated technology into daily instruction through computer programs or online resources.
Encouraged participation from all students by using positive reinforcement techniques.
Supported students with personalized accommodations, extra assistance and educational assessments.
Collaborated with teacher to develop personalized and successful learning strategies.
Communicated affirmatively and promoted positive attitudes with every student.
Advised instructor on student behavior or issues requiring immediate attention.
Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
Escorted students to restroom cafeteria, outside to playground and on field trips.
Managed class of special education students in absence of lead teacher.
Instructed small groups of students in alphabet, shapes and color recognition.
Improved behavior with modification and positive reinforcement techniques.
Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
Motivated students using feedback and encouragement.
Provided disabled students with assistive devices and supportive technology.
Developed assignments for pupils to apply learning.
Oversaw classroom and teaching materials and requisitioned low-stock items.
Assistant Store Manager
Seattle Krakaen dba BDA, LLC
Woodinville, WA
10.2020 - 06.2023
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Maintained inventory by checking merchandise to determine levels.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Coached and developed store associates through formal and informal interactions.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Implemented successful business strategies to increase revenue and target new markets.
Implemented campaigns and promotions to help with developing goods and services.
Monitored progress by establishing plans, budgets and measuring results.
Provided one-on-one instruction to students with disabilities, helping them learn basic l
Assistant Store Manager
Seattle Seahawks
Seattle, WA
01.2014 - 09.2020
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Maintained inventory by checking merchandise to determine levels.
Handled scheduling for store shifts to achieve adequate staffing.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Assisted in continuous development of effective store associates to achieve desired sales and results.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Implemented successful business strategies to increase revenue and target new markets.
Implemented campaigns and promotions to help with developing goods and services.
Monitored progress by establishing plans, budgets and measuring results.
Certified Nursing Assistant
MultiCare Health
Tacoma, WA
06.2011 - 06.2014
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Observed and reported unusual symptoms and changes to charge nurse.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted residents with bathing and dressing to promote personal hygiene.
Answered signal lights, bells or intercom systems to determine resident needs.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Distributed drinking water and nourishment to residents.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Documented activities and recorded information in EMR system.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Varsity Girls Soccer Coach
Puyallup School District
Puyallup, WA
08.1999 - 03.2014
Developed and implemented a training program for the varsity girls soccer team to improve their skills, techniques, and physical fitness.
Fostered a positive, competitive, and team-oriented environment, promoting sportsmanship and respect among players.
Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Managed player selection and identifying talent through tryouts.
Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Evaluated and reported on team and individual progress towards goals and objectives to Athletic Director.
Organized and supervised practices, team meetings, and game day preparations.
Developed and implemented practice routines to enhance player skills and promote teamwork.
Attended coaching clinics or seminars in order stay up-to-date on current trends in soccer coaching methods.
Education
Bachelor of Arts - Business Management
University of Phoenix
Tacoma, WA
06.2005
Associate of Arts - Business Management
Green River Community College
Auburn, WA
06.1991
High School Diploma -
Auburn Senior High School
Auburn, MA
06.1990
Skills
POS Systems Operations
Retail Operations
Mentoring and Coaching
Team Building and Leadership
Inventory Control
Strategic Merchandising
Store Opening and Closing
Marketing and Promotions
Pricing and Markdowns
Problem-Solving
Work Planning and Prioritization
Assignment Delegation
Hiring and Training
Shift Scheduling
POS Systems
Stock Management
Training Management
Sales Promotion
Goal Setting
Customer Service Management
Financial Statement Review
Human Resources Oversight
Employee Motivation
Performance Assessment
Sales Tracking
Budget Control
Policy Development and Enforcement
Performance Evaluation and Monitoring
Process Improvements
Decision Making
Team Leadership
Records Organization and Management
Business Leadership
Staff Development
Supplier Monitoring
Management Team Building
Quality Assurance
Hiring and Onboarding
Cost Reduction
Learning Strategies
Transition planning
Disability Awareness
Classroom support
Social Skills Development
Teacher Assistance
Special needs
Behavioral plan management
Progress Monitoring
Lesson Plan Implementation
Verbal and written communication
Life Skills Development
Activity management
Interdisciplinary Collaboration
Special needs support
Behavior management
Individualized education plans
Student progress monitoring
Practice planning
Team management
Athlete development
Game strategy
Affiliations
Volunteer Coach for Special Olympics Basketball 2023-24
2024 Washington State Champions Special Olympics Basketball
6th/7th/8th Grade ELA/Reading Intervention/Social Studies Teacher at Sumner Bonney Lake School District6th/7th/8th Grade ELA/Reading Intervention/Social Studies Teacher at Sumner Bonney Lake School District