Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Darcie Harmon

Corning,CA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Office Support - Marketing

BidCal Inc
Chico, CA
01.2022 - 09.2024
  • Assisted in the development and implementation of office policies and procedures.
  • Managed day-to-day operations of an office, including ordering supplies and equipment.
  • Managed front desk operations such as answering phones and responding to emails.
  • Created and implemented effective lead nurturing campaigns with email marketing and content marketing.
  • Created promotional material for upcoming events.

Nail Technician

Classic Touch
Corning, CA
09.2021 - 01.2022
  • Provided manicures, pedicures and nail treatments to clients.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Cleaned and sterilized tools and work areas between customers.
  • Maintained customer records for future reference.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Followed health regulations regarding sanitation practices throughout the salon.

Cut Stock Grader/Relief Supervisor

Sierra Pacific Industries
Corning, CA
11.2015 - 09.2021
  • Managed 15-person crew ensuring tasks are being accomplished in a timely manner while following company guidelines and procedures
  • Cut stock grading; grading the quality of specific grades of wood
  • Cutbacks; making decisions that ensure product waste is kept minimal

Manager

Marcos Pizza
Corning, CA
07.2014 - 10.2015
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Education

High School Diploma -

Corning High School
Corning, CA
06-2013

Manicurist License -

Shasta School of Cosmetology
Redding, CA

Skills

  • Customer Service
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Document Management
  • Staff Training
  • Scheduling and calendar management
  • Account Reconciliation
  • Organizational Skills
  • Customer Relations

References

References available upon request.

Timeline

Office Support - Marketing

BidCal Inc
01.2022 - 09.2024

Nail Technician

Classic Touch
09.2021 - 01.2022

Cut Stock Grader/Relief Supervisor

Sierra Pacific Industries
11.2015 - 09.2021

Manager

Marcos Pizza
07.2014 - 10.2015

High School Diploma -

Corning High School

Manicurist License -

Shasta School of Cosmetology

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Darcie Harmon