Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darcie Logan

Edmond,OK

Summary

Experienced Office Coordinator with a 27 year background in social work and 1.5 years in healthcare administration. Adept at managing daily office operations, coordinating schedules, and supporting staff to ensure sufficient workflows. Brings strong interpersonal and conflict resolution skills, developed through decades of client advocacy and team collaboration. Recognized for balancing organizational efficiency with compassionate communication. Eager to leverage administrative expertise, leadership abilities, and healthcare knowledge to step into a Supervisor role within a physician practice.

Overview

25
25
years of professional experience

Work History

Office Coordinator

Mercy
04.2024 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Social Worker

Mercy
08.2017 - 03.2024
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Coordinated external healthcare professionals to uphold high-quality, person-centered care.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Updated client documentation for accurate, compliant and current records.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Collaborated with other professionals to plan and coordinate care for clients.

Certified Advantage Case Manager

Gentiva Health Services
10.2012 - 08.2017
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Social Worker

Norman Regional Health Systems
09.2010 - 09.2012
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Advocated for clients to assure respected rights and wishes.
  • Supported clients and families with empathy and compassion during difficult times.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.

School Social Worker

Department of Human Services/Shawnee Public Schools
11.2000 - 08.2010
  • Provided educational support services to students with emotional, intellectual and physical disabilities.
  • Complied with federal, state and local standards relating to child protection, client confidentiality, risk assessment, and reporting and documentation.
  • Monitored students for signs of trauma, abuse and neglect.
  • Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
  • Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
  • Worked with teachers to implement behavioral improvement plans based on established assessments.
  • Supported students, teachers and families during crisis situations.
  • Participated in IEP, RTI and other related meetings that determined and implemented school-wide policies.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.

Education

BACHELOR OF SOCIAL WORK - SOCIAL WORK

East Central University
Ada, Oklahoma
07.1997

Skills

  • Strong interpersonal and communication skills
  • Conflict resolution and problem solving
  • Workflow coordination and administration
  • Multi-tasking and time management
  • Confidentiality and sensitive information handling
  • Training, mentoring, and onboarding support
  • Team collaboration and cross-department coordination

Timeline

Office Coordinator

Mercy
04.2024 - Current

Social Worker

Mercy
08.2017 - 03.2024

Certified Advantage Case Manager

Gentiva Health Services
10.2012 - 08.2017

Social Worker

Norman Regional Health Systems
09.2010 - 09.2012

School Social Worker

Department of Human Services/Shawnee Public Schools
11.2000 - 08.2010

BACHELOR OF SOCIAL WORK - SOCIAL WORK

East Central University

Similar Profiles

CREATE PROFILE