Bachelor of Arts - Psychology
Southern New
06.2022 - Current
Darcie Norton
Reedsport,OR
Timeline
Correctional Officer
Idaho Department Of Corrections
03.2004 - 08.2004
Certified Ophthalmic Assistant
Intermountain Eye Center
09.1999 - 07.2021
Work History
Certified Ophthalmic Assistant
Intermountain Eye Center
Boise, Id
09.1999 - 07.2021
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
- Educated patients on proper contact lens care and usage, promoting optimal eye health over time.
- Aided visually impaired patients by recommending appropriate low-vision aids based on their specific needs and abilities.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Correctional Officer
Idaho Department Of Corrections
kuna, ID
03.2004 - 08.2004
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Education
Bachelor of Arts - Psychology
Southern New
Hooksett, NH 06.2022 - Current
Skills
- Patient Examination
- Patient Engagement
- Patient Medical Histories
- Eye Examination
- Manual Refractions
- Minor Surgery Assistance
- Examination Room Preparation
- Ophthalmic Equipment Expertise
- Detailed Instruction
- Visual Prescreening
- Telephone Triage
- Chart Documentation
- Facility Management
- BAT and CST Testing
- Diagnostic Testing
- Customer Satisfaction
- Patient Health Information Access
- Preventive Maintenance
- Eyeglass Fittings
- Suture Removal
- OCT Scanning
- Ocular Measuring
- Emotional Support
- Active Listening
- Compliance Issues
Summary
Certified Ophthalmic Assistant with 22 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. I am an expert in the visual field and ocular mobility testing, contributing to patient care and wellness.
School
After my husband retired from the military and we moved, I decided that I wanted to go back to school and do something I was passionate about. With life's lessons and experiences, I want to be a drug and alcohol counselor. I went back to school in June of 2022.