Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Darcie Quinonez

Lake Worth,FL

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. 30+ Years Experience Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

15
15
years of professional experience

Work History

Medical Records Specialist

Interim HealthCare
West Palm Beach, FL
05.2022 - 10.2024
  • Sent medical orders and care plans to providers for signing
  • Developed and updated daily reports for admin team
  • Administrative duties.
  • Answering high-volume phone lines.
  • Maintaining Face to Face for Insurance Billing.
  • Contacted patients post-Hospital discharge
  • Confirm patient demos.

Office Coordinator

Devine Care Plus
Greenacres, FL
12.2013 - 12.2015
  • Scheduling,
  • HR,
  • Maintaining Medical Records,
  • Managing Day to Day.
  • Administrative Duties.

Patient Care Associate

Priemer Family Health
Wellington, FL
12.2012 - 12.2013
  • Communications,
  • Managed office communications with patients
  • Enhanced communication between providers.
  • Appointment scheduling.
  • Medication refill request.
  • Processing medical records.
  • Test and procedure scheduling.

Medical Assistant

Dr. Rodolfo Trejo MD.
Atantis , FL
10.2009 - 10.2012
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • ECK
  • Medical Testing.
  • Some Phlebotomy.
  • Processing Lab Specimens.
  • Order Pick up for Medical Specimens for Quest and LabCorp.
  • All administrative duties.
  • Payroll
  • Prior Authorizations.
  • Referrals
  • Insurance Claims.
  • Process Medication Refills.
  • Order medical testing and treatments for patients.

Education

Diploma - Medical Assistant

Medvance
Palm Springs, Fl
10-2011

High School Diploma -

Goliath Academy
Greenacres, FL
06-2011

Skills

  • Customer Service
  • Records audits
  • Medical Records Maintenance
  • Medical Records Management
  • HIPAA Compliance
  • Staff education and training
  • Insurance Verification
  • Payment Collection
  • Medical office administration
  • Account Management
  • Records pulling
  • Medical records retrieval
  • Health Information Systems
  • Office Administration
  • Case Management
  • Telephone Etiquette
  • Records filing
  • Database Management
  • Client interactions
  • Electronic Health Records Management
  • Time Management
  • Customer Relationship Management
  • Customer Needs Assessment

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

Medical Records Specialist

Interim HealthCare
05.2022 - 10.2024

Office Coordinator

Devine Care Plus
12.2013 - 12.2015

Patient Care Associate

Priemer Family Health
12.2012 - 12.2013

Medical Assistant

Dr. Rodolfo Trejo MD.
10.2009 - 10.2012

Diploma - Medical Assistant

Medvance

High School Diploma -

Goliath Academy

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Darcie Quinonez