Darcy Buchanan

Small Business Owner

Rodan + Fields Skin Care

San Diego, CA

03.2013 - Current

Developed business plans and strategies to grow small business
Designed customer loyalty programs to increase sales revenue.
Implemented efficient processes for ordering inventory and tracking deliveries.
Collaborated with marketing team to design promotional campaigns across multiple channels.
Oversaw daily operations of small business including customer service and financial management.
Established partnerships with other businesses in related industries for mutual benefit.
Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
Monitored customer feedback and implemented changes based on their suggestions.
Participated in local community activities to promote the brand's visibility and reputation.
Provided support services such as technical assistance or troubleshooting issues for clients.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Researched similar businesses to determine competitive advantages.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Formed and sustained strategic relationships with clients.
Implemented successful business strategies to increase revenue and target new markets.
Delegated work to staff, setting priorities and goals.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.