Darcy Ingram
Green,OH
Summary
Dynamic and detail-oriented professional seeking permanent employment in a fast-paced environment that values strong multitasking abilities and problem-solving skills. Proven track record of delivering exceptional administrative support to supervisors and managers while thriving in collaborative team settings. Committed to meeting deadlines and enhancing operational efficiency through effective communication and organizational strategies. Eager to contribute to company success by leveraging expertise in administrative functions and team collaboration.
Overview
32
32
years of professional experience
Work History
Quality Management System Document Coordinator / Quality Representative
Northeast Coatings, Inc.
Tallmadge, Ohio
11.2018 - 12.2025
- Creation and management of work instructions, forms, safety instructions, procedures and templates to streamline the quality management system
- Monitor key process indicators and implement preventive and corrective actions to eliminate the root causes of poor quality and delivery problems
- Perform internal audits according to ISO 9001:2015 specifications
- Organize and perform quality control auditing and documentation functions in preparation for successful ISO 9001:2015 surveillance/re-certification audits
- Serve as management representative for all facility external audits for ISO 9001:2015
- Monitor product quality target levels to ensure compliance with customer expectations
- Perform quality reviews of documents, process document change notices to completion (approval/release) for SOP's, forms and work instructions
- Contribute to quality assurance activities including quality metrics monitoring, internal auditing and external audit preparation
- Coordinated document management processes to streamline project workflows and enhance team communication.
- Developed and maintained filing systems to ensure easy access to critical documentation.
Office Manager
Northeast Coatings, Inc.
Tallmadge, Ohio
06.2025 - 12.2025
- Invoicing
- Traveler generation
- Customer service
- Email communications
- Prepare purchase orders
- Accounts receivable
- Purchasing
- Assist with part set-up
- Answer phones
- Write up customer walk-in orders
- Prepare customer payments for deposit
- Pick up supplier orders
- Prepare onboarding paperwork for new hires
- Submit employee timecards to corporate office for processing
- Responsible for tracking/ordering office supplies
Procurement Administrator
New Indy Containerboard
Ontario, CA
04.1994 - 05.2018
- Monitor inventory restock
- Prepare purchase orders for paper mill products, services and shutdowns
- Update records and perform open order follow up with vendors
- Resolve order issues / invoice discrepancies
- Build strong relationships with key contacts, working with them closely to fix issues as quickly as possible
- Manage vendor relationships
- Obtain competitive quotes
- Perform safety audits
- Interface with all departments to facilitate effective communications
- Manage invoice reconciliation and interact with accounts payable
- Accounts payable for incoming corrugated cardboard suppliers
- Communicate status of order from approval through delivery
- Serve as back up in various departments/positions due to knowledge of various job skills i.e. payroll, production reports, shipping, storeroom
- Assisted in the storeroom with various duties such as cycle counting, intake of orders, assisting maintenance with part orders, putting orders into inventory, etc.
- Submit purchase orders and expedite critical part requisitions
- Assistance with coordination of shutdown activities, etc.
Education
Legal Secretary Certification -
Watterson College
West Covina, CAInternal Auditor Certification - undefined
ISO 9001:2015 Quality Management System
High School Diploma -
Ganesha High School
Pomona, California01.1985
Skills
- Experienced with QuickBooks for accounting tasks
- Skilled in Microsoft Office applications
- Experienced in task prioritization
- Collaborative team member
- Proficient time management
- Reliable team member
- Reliable team member
- Ethical communication practices
- Skilled in building interpersonal relationships
- Positive outlook
- Proficient in task management
- Proficient in managing multiple tasks
- Attention to detail
- Cooperative success in achieving goals
- Effective team player
- Professional document formatting
- Document organization
- Skilled in document proofreading
- Teamwork orientation
Timeline
Office Manager
Northeast Coatings, Inc.
06.2025 - 12.2025
Quality Management System Document Coordinator / Quality Representative
Northeast Coatings, Inc.
11.2018 - 12.2025
Procurement Administrator
New Indy Containerboard
04.1994 - 05.2018
Internal Auditor Certification - undefined
ISO 9001:2015 Quality Management System
Legal Secretary Certification -
Watterson College
High School Diploma -
Ganesha High School