With over twenty years of expertise in Administrative and Information Technology (IT) domains, along with comprehensive experience in contract management and personnel supervision, I have served as an essential asset within the Intelligence Community (IC) for the last eighteen years. Throughout this time, I have consistently delivered exceptional results, handling an expanding scope of responsibilities with unparalleled professionalism and adaptability. This has established me as an indispensable resource to both my company and our government clients. My unwavering positivity and proactive approach to problem-solving have cemented my reputation as a trusted advisor and go-to resource for government personnel at all levels, from senior leadership to those just beginning their careers.
Overview
18
18
years of professional experience
Work History
Senior Scrum Master, Scrum Master
Jacobs
Herndon, VA
04.2020 - 09.2024
Served as Scrum Master to Agile Development and Kanban Operations teams at National Geospatial Intelligence Agency (NGA), GEODS program
Worked with Release Train Engineer (RTE) to facilitate Agile Release Train (ART) Sync, Program Increment (PI) Planning, weekly Epic Meetings, and end of Sprint Review
Tracked, monitored, and supported multiple release versions for each deployment, which included four different environments
Monitored Jira Burndown, helped the team with blockers, and coached team to reinforce agile principles
Worked closely with newly assigned government Product Owner that was new to the program and agile
Senior, , Certified SAFe 6 Practitioner
Served as Scrum Master and RTE at Federal Bureau of Investigation (FBI) Laboratory, establishing fundamental Agile methodologies and principles to a newly awarded government program with 25+ person Development and Infrastructure teams
Recommended to government management to purchase Kendis software to streamline PI Planning and track sprint progress
Incorporated it into Sprint Ceremonies as well as PI Planning to monitor sprint items and stay agile
Transitioned teams to SAFe Framework in January 2022, establishing PI Planning and served as the RTE
Facilitated scrum ceremonies, supported team progress, tracked successful task completion with burndown charts and ensured two-week sprint goals are identified
Monitored Azure DevOps Server (ADS) to ensure user stories are accurate and communicated blockers to government Product Owners
Supported scrum teams to review agile process based on current needs to ensure streamlined development
Identified Kanban need for Infrastructure team and helped to implement
Scrum Master
Cornerstone Defense, Northrup Grumman
Herndon, VA
03.2019 - 04.2020
Agile Transformation Leader to newly adopted Agile DOD program with 100+ person Development team
Integrated Earned Value Management (EVM) into Agile process and help teams meet sprint goals
Coached and mentored teams and other Scrum Masters with Agile methodology
Facilitated Daily Scrums, Backlog Refinement, Reviews, Retros, and Scrum of Scrum
Managed team velocity, removed blockers, and worked with Leadership to identify risks
Monitored Jira to track tickets, generated reports, and assisted teams to document daily progress
Filtered team concerns and worked with Leadership to create plans that supported the contract needs and mission
Supported classified Program
TSDC Development Coordinator and Certified Scrum
KeyW Corporation
Herndon, VA
05.2006 - 03.2019
Master
Monitored Team Foundation Server (TFS) for scrum teams as well as facilitated daily scrums, ensuring burn-down rates are on-track
Assisted government Program Managers and Development Lead in daily activities, to include coordination with the six development teams
Coordinated with Program Managers, Business Architects, and Development Lead to monitor progress of technology refresh/NoSQL efforts, document processes, and plan for future work
Coordinated with external teams (e.g., IT Security, Engineering, etc.) during the development process, resolving issues, and identifying process enhancements
Captured all aspects of the release and ensured conflicts were factored in, suggesting process improvements when identified
Updated development milestone calendar and emailed weekly information to the development teams to monitor progress
Captured release key dates, facilitated between Test Engineers and Developers, and capture deployment support staff
Worked with appropriate teams to ensure Dry Run and Verification were complete and ready for deployment.
Senior Administrative Assistant
ESS
Supported approximately sixty people in the National Security Branch (NSB), Executive Staff Section (, ), at the Federal Bureau of Investigation (FBI) Headquarters
Researched, streamlined, and implemented SharePoint needs to include the ESS Collaboration Site, NSB Task Management System (TMS), and Executive Meeting Tracker
Coordinated with the NSB Executive Staffs to review requirements and improve the efficiency of the TMS
Established high-level trackers for the NSB Executive Assistant Director (EAD) and Section Chief
Facilitated implementation with the Information Technology Services Division (ITSD), Web Services Support Unit (WSSU), and Active Directory group
Overcame roadblocks by learning the FBI processes, consulting with numerous groups, and coordinating solutions
Restructured employee movement process into SharePoint workflows, and initiated checklists
Created Internal Section site from NSB ESS Working Group feedback
Trained on all three enclaves and transferred over one hundred files in 2012 while maintaining spotless security record
Primary Data Transfer Officer (DTO) for the Directorate of Intelligence (DI) and NSB ESS
Coordinated with division personnel and established a tracking process for NSB Mission Need Parking Passes to mitigate coordination issues
Created NSB ESS Handbook, provided to all new employees.
Executive Assistant
President and CEO
The Analysis Corporation (TAC)
Coordinated Town Hall Meetings, Lunchtime Speakers Series, Monthly Lunch with the President and CEO, and after-hours events
Managed the President and CEO’s demanding calendar
Initiated and chaired the monthly TAC Focus Group, Editor-in-Chief for the monthly TAC newsletter
Co-sponsored company-wide marketing initiative, organized company morale functions, coordinated high-level meetings, and ensured efficient front office operations
Received President’s Award, Esprit d ’Corps, December 2007
Supervised the Administrative Assistant to the Front Office.