Darcy Parks

• Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
• Collaborated with executive chefs on menu development, ensuring diverse offerings that catered to customer preferences while maintaining profitability margins.
• Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
• Recruit, hire, develop, and coaching of staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.
• Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
• Developed strong relationships with vendors while sourcing food, beverages, equipment, kitchenware, paper goods, uniforms, cleaning services and supplies and managing invoices.
• Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
• Worked with operation teams from development to the opening of new brand concepts.

• Assisted in managing a 45,000sq ft restaurant while overseeing and the development of 100+ staff that included 4 shift supervisors and department managers.
• Coordinated communications between all departments.
• Accurately perform daily, weekly, and monthly inventories to effectively control cost of all goods as well as maintain adequate supplies guaranteeing guest satisfaction.
• Provided strong leadership to enhance team productivity and morale.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Led cross-functional teams to achieve project milestones and deliver high-quality results and meet department goals.
• Gathering feedback while establishing strong relationships with clients and stakeholders, made improvements to ensure long-term partnerships and repeat business.
• Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.