Darcy Patton
Cape Coral,FL
Summary
Dedicated and experienced Certified Nursing Assistant with seven years of hands-on patient care and a strong commitment to delivering compassionate healthcare. Seeking admission to Keiser Univeristy to pursue a Nursing degree. Eager to apply my extensive CNA experience, strong work ethic, and passion for nursing to excel in a nursing program and contribute to the healthcare field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Lee Health
02.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Certified Nursing Assistant
Staten Island University Hosptial
01.2020 - 05.2021
- Conducted comprehensive patient assessments, reporting any changes in health status to the nursing staff.
- Assisted with patient transport, including transferring patients in and out of beds and wheelchairs.
- Contributed to the development of individualized care plans and provided feedback to enhance patient care.
- Maintained a clean and organized patient environment to minimize infection risk.
- Collaborated with the nursing team to provide high-quality, patient-centered care.
Certified Nursing Assistant
Eger Nursing Home
08.2017 - 12.2019
- Provided direct patient care to a diverse caseload.
- Assisted patients with activities of daily living (ADLs) such as bathing, grooming, dressing, and mobility.
- Monitored vital signs, administered medication as directed, and maintained accurate medical records.
- Offered emotional support to patients and their families, fostering a caring and compassionate environment.
- Participated in regular in-service training sessions to stay updated on best practices in healthcare.
Home Health Aide
Partners In Care Inc.
11.2015 - 12.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Education
Nursing
Union County College
Nursing
Keiser University
Skills
- Proficient in performing various CNA duties, including bathing, dressing, and feeding patients
- Strong knowledge of medical terminology and healthcare best practices
- Excellent interpersonal and communication skills for interacting with patients, families, and healthcare professionals
- Ability to handle challenging and high-pressure situations with composure and professionalism
- Competent in recording and documenting patient information accurately
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Service Representative
Lee Health
02.2022 - Current
Certified Nursing Assistant
Staten Island University Hosptial
01.2020 - 05.2021
Certified Nursing Assistant
Eger Nursing Home
08.2017 - 12.2019
Home Health Aide
Partners In Care Inc.
11.2015 - 12.2016
Nursing
Union County College
Nursing
Keiser University