Darcy Patton
Cape Coral,FL
Summary
Dedicated and experienced Certified Nursing Assistant with seven years of hands-on patient care and a strong commitment to delivering compassionate healthcare. Seeking admission to Keiser Univeristy to pursue a Nursing degree. Eager to apply my extensive CNA experience, strong work ethic, and passion for nursing to excel in a nursing program and contribute to the healthcare field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Lee Health
Cape Coral, FL
02.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Certified Nursing Assistant
Staten Island University Hosptial
Staten Island, NY
01.2020 - 05.2021
- Conducted comprehensive patient assessments, reporting any changes in health status to the nursing staff.
- Assisted with patient transport, including transferring patients in and out of beds and wheelchairs.
- Contributed to the development of individualized care plans and provided feedback to enhance patient care.
- Maintained a clean and organized patient environment to minimize infection risk.
- Collaborated with the nursing team to provide high-quality, patient-centered care.
Certified Nursing Assistant
Eger Nursing Home
Staten Island, NY
08.2017 - 12.2019
- Provided direct patient care to a diverse caseload.
- Assisted patients with activities of daily living (ADLs) such as bathing, grooming, dressing, and mobility.
- Monitored vital signs, administered medication as directed, and maintained accurate medical records.
- Offered emotional support to patients and their families, fostering a caring and compassionate environment.
- Participated in regular in-service training sessions to stay updated on best practices in healthcare.
Home Health Aide
Partners In Care Inc.
New York, NY
11.2015 - 12.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Education
Nursing
Union County College
Nursing
Keiser University
Skills
- Proficient in performing various CNA duties, including bathing, dressing, and feeding patients
- Strong knowledge of medical terminology and healthcare best practices
- Excellent interpersonal and communication skills for interacting with patients, families, and healthcare professionals
- Ability to handle challenging and high-pressure situations with composure and professionalism
- Competent in recording and documenting patient information accurately
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Service Representative
Lee Health
02.2022 - Current
Certified Nursing Assistant
Staten Island University Hosptial
01.2020 - 05.2021
Certified Nursing Assistant
Eger Nursing Home
08.2017 - 12.2019
Home Health Aide
Partners In Care Inc.
11.2015 - 12.2016
Nursing
Union County College
Nursing
Keiser University