Darcy Starrett
Portland,Maine
Summary
A seasoned coordinator, caretaker and problem solver committed to leading by listening, empathizing and then acting with a "what's the next step" attitude. Enjoy and thrive in non traditional educational, training or program building work, fast paced seasonal businesses and roles that require daily problem solving and flexibility
Overview
28
28
years of professional experience
1
1
Certification
Work History
ED Tech III
Westbrook Middle School
09.2021 - Current
- WIN-2021/2022 Responsible for organizing 5 blocks of 50 minutes for student independent or group work, daily organizational tasks, appointments, and social emotional activities
- Math Lab 2022/2024 Intervention for reclaiming Math skills grades 5-8. Substitute both short and long term building wide. Provided coverage in multiple special education rooms and settings with proven success in behavior management strategies
Company Owner
Maine Camping Gear Rentals
03.2017 - Current
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services. Reached 40k in annual sales by year three in business.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of business.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
Alternative Education Teacher
Westbrook Middle School
09.2020 - 06.2021
- Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Foodie Tour Leader
Maine Foodie Tours
05.2017 - 06.2020
- Lead walking and boat tours with emphasis on Portland's food and brew scene
- Share history and savory tastes from land and sea of Maine
- Provide exceptional guest service and experience
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Built personal relationships with guests to promote positive experiences.
Bicycle Tour Guide
Summer Feet Cycling
05.2010 - 09.2019
- Led both large (15+) and small groups on brewery, lighthouse and Casco Bay island tours
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Shared knowledge of Portland and Maine history, funny stories, and provide exceptional hospitality and memorable experiences
- Guided groups of up to 20 people on scheduled tours.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Portland Store Manager
Gorham Bike & Ski
03.2015 - 10.2016
- Worked as part of team of managers to deliver exceptional customer experience to cyclists and skiers in Greater Portland
- Directly supervised 6-9 people on both sales floor and repair shop
- Completed merchandising and atmosphere initiatives to promote women friendly environment
- Planned and executed staff morale boosting initiatives that included events and reward based outings
- Instituted operational changes and marketing strategies that grew bicycle and ski leasing revenue, kids and seniors bike sales, Fat bike sales, and bike leasing for corporate events
Retail Operations Manager
Bikeman.com/ Bath Cycle and Ski/Carver Bikes
01.2005 - 01.2015
- Handled day to day sales, staff scheduling, merchandising, cash management, inventory, payroll and HR functions for family owned bike and ski shop in Mid Coast Maine
- Coordinated with service and repair shop to facilitate repairs and service for large, varied and loyal local client base
- Handled reception and servicing of incoming phone calls, coordinated with Web Order Manager, Web sales leaders, Web and Race Team administrator to deliver cohesive, memorable quality customer experience across all facets of physical retail store, retail web site and boutique bicycle brand
Assistant Vice President
Bangor Savings Bank
07.2002 - 09.2004
- As part of acquisition of APP continued direct and indirect sales of Flexible Benefit Plan administration and web based payroll software to companies through out Maine and New Hampshire
- Presented, trained and enrolled client employees initially and at open enrollment for Flexible Benefit Plans as well as worked with internal payroll professionals to maintain quality, timeliness and accuracy of payroll and benefit functions
- Served as representative officer of bank in marketing initiatives and events, community outreach while Bangor Savings Bank focused efforts towards growth and expansion in southern Maine
Sales Executive
Advanced Payroll Plus
01.2001 - 07.2002
- Direct and indirect sales of Flexible Benefit Plan administration and web based payroll software to companies through out Maine and New Hampshire
- Presented, trained and enrolled client employees initially and at open enrollment for Flexible Benefit Plans as well as worked with internal payroll professionals to maintain quality, timeliness and accuracy of payroll and benefit functions
Sales Executive
Benefit Strategies, LLC
01.2000 - 12.2000
- Direct and indirect sales of Flexible Benefit Plan administration and defined contribution retirement plans to small and medium sized companies through out New England
- Presented to, trained and enrolled client employees initially and at open enrollment along with partner third party administrators
Sales Executive
Group Dynamic, Inc
09.1996 - 12.1999
- Direct and indirect sales of Flexible Benefit Plan administration to small and medium sized companies through out New England
- Presented, trained and enrolled client employees initially and at open enrollment along with partner third party administrators
Education
Bachelor's Degree - Secondary Education And Teaching-Social Studies
University of Maine
Orono, ME01.1994
Skills
- Sales
- Management
- Customer Service
- Marketing
- Entrepreneurship
- Classroom management
- Social Emotional Learning SEL
- Outdoor Leadership and Education
Certification
- State of Maine Dept. of Ed. 200 7-12 Social Studies, 2025 023,028 Ed Tech III 2026
- Registered Maine Guide - State of Maine, State of Maine license 21273680
Timeline
ED Tech III
Westbrook Middle School
09.2021 - Current
Alternative Education Teacher
Westbrook Middle School
09.2020 - 06.2021
Foodie Tour Leader
Maine Foodie Tours
05.2017 - 06.2020
Company Owner
Maine Camping Gear Rentals
03.2017 - Current
Portland Store Manager
Gorham Bike & Ski
03.2015 - 10.2016
Bicycle Tour Guide
Summer Feet Cycling
05.2010 - 09.2019
Retail Operations Manager
Bikeman.com/ Bath Cycle and Ski/Carver Bikes
01.2005 - 01.2015
Assistant Vice President
Bangor Savings Bank
07.2002 - 09.2004
Sales Executive
Advanced Payroll Plus
01.2001 - 07.2002
Sales Executive
Benefit Strategies, LLC
01.2000 - 12.2000
Sales Executive
Group Dynamic, Inc
09.1996 - 12.1999
Bachelor's Degree - Secondary Education And Teaching-Social Studies
University of Maine
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