Darcy Vaughn
Plainfield,IL
Summary
Results-driven management and operations professional with a strong background in team leadership, customer support, and daily operations in fast-paced environments. Skilled in employee training, scheduling, and customer relationship management, with a focus on maintaining high service standards. Aiming to leverage leadership and customer service expertise in an Inside Support, Customer Service, Operations, or Business Development role.
Overview
19
19
years of professional experience
Work History
Executive Manager
Planet Fitness - BDP
Elgin, Illinois
08.2016 - Current
- Executive Manager 2025-Current, Elgin, IL
- Directed team and optimized member services as Club Manager in Frankfort, IL in 2025.
- Oversaw club functions and enhanced member experience in Plainfield, IL from 2022 to 2025.
- Led team and ensured efficiency as Operations Manager in Neenah, WI from 2021 to 2022
- Oversaw daily activities and member engagement as Club Manager in Plainfield, IL from 2020 to 2021
- Managed daily club operations and staff coordination as Club Manager from 2019-2020 in Lockport, IL.
- Facilitated member service and streamlined club operations as Fitness Trainer and Assistant Manager from 2018-2019 in Lockport, IL.
- Supported gym members with fitness training from 2016-2018 in Joliet, IL.
Certified Nursing Assistant
Greenfields Of Geneva
Geneva, Illinois
03.2012 - 08.2016
- Monitored vital signs and reported changes to nursing staff promptly.
- Answered call lights promptly, ensuring timely response to patient needs and enhancing overall care.
- Assisted patients with daily living activities and personal hygiene to enhance comfort and dignity.
- Provided emotional support and companionship to residents, fostering a positive environment.
Assistant Manager
Suzy's Pizza
Plano, Illinois
06.2007 - 04.2013
- Supervised daily operations to uphold compliance with safety and health standards.
- Managed cash handling procedures to ensure accurate transactions and support financial reporting.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated inventory management to optimize stock levels and reduce waste.
Education
License - Esthetics
G Beauty School
Naperville, IL08-2021
High School Diploma -
Plano High School
Plano, IL05-2010
Some College (No Degree) -
Waubonsee Community College
Sugar Grove, ILSkills
- Project management
- Strategic planning
- Operations optimization
- Budget management
- Team leadership
- Customer engagement
- Budget management
Timeline
Executive Manager
Planet Fitness - BDP
08.2016 - Current
Certified Nursing Assistant
Greenfields Of Geneva
03.2012 - 08.2016
Assistant Manager
Suzy's Pizza
06.2007 - 04.2013
License - Esthetics
G Beauty School
High School Diploma -
Plano High School
Some College (No Degree) -
Waubonsee Community College