D'arcy Vedder
Beverly Hills
Summary
- Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
- Hardworking Deli Clerk with 3 years of experience in retail support and service. Top notch issue resolution and customer engagement talents. Looking to take on new challenges with organization that values attention to detail.
- Experienced Sales Associate bringing sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
- Dedicated sales associate with experience cashiering, stocking shelves and managing inventory. Excellent communication skills and attention to detail.
Overview
9
9
years of professional experience
Work History
Deli Clerk
Winn Dixie
04.2015 - 10.2018
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Maintained proper signage and pricing information for displays, cases and counters
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Greeted customers at deli counter to fulfill requests and answer questions
Sales Associate
Bealls Outlet
05.2017 - 08.2017
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Tracked stock using company inventory management software
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Applied security and loss prevention training toward recognizing risks and reducing store theft
Digital Shopper
Walmart
11.2020 - 09.2022
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Customer Service Associate
Wawa
05.2023 - Current
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Prepared salads, soups and sandwiches for customers.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Point of sale knowledge
- Cleanliness and sanitation
- Stocking and replenishing
- Food sales and promotion
- Communication skills
- Sales expertise
Timeline
Customer Service Associate
Wawa
05.2023 - Current
Digital Shopper
Walmart
11.2020 - 09.2022
Sales Associate
Bealls Outlet
05.2017 - 08.2017
Deli Clerk
Winn Dixie
04.2015 - 10.2018
High School Diploma -
Penn Foster Career School