Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

DARCY WACHOB

Waitress
Longview

Summary

I started out waitressing at a young age in customer service, working with the public most of my life which leads me to have 20+years experience in this profession. I am currently seeking a position which i can utilize my experience and knowledge in the restaurant industry.

Overview

25
25
years of professional experience

Work History

Lead Retail Merchandiser

S.A.S Retail Inc.
07.2022 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Established strong vendor relationships to maintain and support business.

Waitress Supervisor

Toppers Restaurant
04.2012 - 04.2016
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Managed food resources, memorized orders and coordinated customer service.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Waitress

Thunderbird's Restaurant And Lounge
09.2010 - 03.2012
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • knowledge of the P.O.S. system
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Hostess/Restaurant Waitress

Sizzler Restaurant
01.2007 - 08.2010
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Cultivated warm relationships with regular customers.

Hostess/Waitress/Lead Caterer

Bumpers Restaurant And Lounge
05.1994 - 01.2007
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Cocktail Waitress

Barts Lounge
03.1998 - 05.2001
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Greeted new customers, discussed specials and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Assisted with bartending duties during high-volume shifts.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.

Education

High School Diploma -

R.A. Long HighSchool
Longview,Wa.
06.1994

Accomplishments

  • currently up to date on my food handlers card.
  • Was Vice President of Policy counsel and running all meetings at Lower Columbia College for the year of 2010.
  • Supervised team of 3 staff members.

Timeline

Lead Retail Merchandiser

S.A.S Retail Inc.
07.2022 - Current

Waitress Supervisor

Toppers Restaurant
04.2012 - 04.2016

Waitress

Thunderbird's Restaurant And Lounge
09.2010 - 03.2012

Hostess/Restaurant Waitress

Sizzler Restaurant
01.2007 - 08.2010

Cocktail Waitress

Barts Lounge
03.1998 - 05.2001

Hostess/Waitress/Lead Caterer

Bumpers Restaurant And Lounge
05.1994 - 01.2007

High School Diploma -

R.A. Long HighSchool

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DARCY WACHOBWaitress