Summary
Overview
Work History
Education
Skills
Additional :
Timeline
CustomerServiceRepresentative
Darcy Bray

Darcy Bray

Center Ossipee,NH

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical coding and billing position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Cleaning 4-U

Owner / Operator
01.2004 - 05.2023
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
  • Coordinated post-entry activities on customer's behalf.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
  • Mentored and developed housekeeping staff, resulting in a more cohesive and effective team.
  • Collaborated with housekeeping staff to ensure timely room turnovers and high-quality cleanliness standards.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Medical Assistant

Dr Dale Ferguson
04.2002 - 07.2008
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Certfication - Medical Assisting

Seacoast Career Schools
Sanford, ME

Certification - Medical Insurance Billing And Coding

Purdue University
West Lafayette, IN
09.2024

Skills

  • HIPAA Compliance
  • Medical terminology knowledge
  • Phlebotomy
  • Medical Procedures
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Appointment Setting
  • Insurance Verification
  • Medical Records Management
  • Patient Care Coordination
  • Medical office administration
  • Customer Service
  • Effective leader

Additional :

Seeking a 40-hour Externship in Medical Billing and Coding

Dedicated and detail-oriented medical billing and coding student at Purdue University seeking a 40-hour externship to further enhance practical skills and knowledge in healthcare administration. Eager to apply classroom learning to real-world scenarios, contribute to a healthcare team, and gain valuable experience in medical billing and coding processes. Strong work ethic, excellent problem-solving abilities, and a commitment to accuracy and compliance. Passionate about pursuing a career in the healthcare field and eager to contribute to the success of a healthcare organization.

Timeline

Cleaning 4-U

Owner / Operator
01.2004 - 05.2023

Medical Assistant

Dr Dale Ferguson
04.2002 - 07.2008

Certfication - Medical Assisting

Seacoast Career Schools

Certification - Medical Insurance Billing And Coding

Purdue University

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Darcy Bray