Dardan Morina
New York,USA
Summary
Experienced with property management, including daily operations, tenant relations, and property maintenance. Utilizes effective communication and problem-solving skills to address resident concerns and improve community satisfaction. Knowledge of budget management and regulatory compliance, ensuring smooth and efficient property operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Manager
9 Barrow Street
01.2022 - Current
- Direct daily operations of an 86-unit, pre-war landmark co-op building, supervising a 10-member team including porters, doormen, and handymen to ensure high-quality service, safety, and regulatory compliance across all building functions.
- Led a complex vault restoration project beneath the building's sidewalk, coordinating structural steel replacement, 6-inch concrete wall pours, full waterproofing, and the precise reinstallation of historic granite slabs in accordance with NYC Landmark Preservation standards.
- Executed a building-wide transition to LED lighting, increasing energy efficiency by more than 30% while lowering maintenance needs and improving illumination in common areas, stairwells, and service spaces.
- Oversee all mechanical and building systems, including the closed-loop cooling tower, boiler, elevator, and intercom systems; ensure seasonal transitions, daily operations, and city-mandated water testing (TIPs) are completed to code with zero compliance violations.
- Provide round-the-clock emergency response and hands-on maintenance, regularly performing repairs in plumbing, electrical, and structural systems; maintain a high standard of upkeep that contributed to a 95% tenant satisfaction rate in recent resident surveys.
- Manage vendor relationships, contract negotiations, and capital projects, coordinating with multiple service providers and the co-op board to keep building services running smoothly and projects completed on schedule with minimal disruption to residents.
Handyman
Firstservice Residential
09.2016 - 12.2021
- Hardworking and experienced Handyman able to perform a variety of maintenance duties with skill.
- Assist Resident Manager to complete major projects in the building.
- Worked frequently with mechanical systems to complete knowledgeable inspections and skilled repairs.
- Help Residents to solve their minor issues within their apartments, including but not limited to plumbing, HVAC, electrical, and painting work.
- Maintain common area of the building as is: patch, paint, change light bulbs, outlets and switches.
- Sweeping common area of the building, mopping lobby/stairwells, basement, sweeping and vacuuming floors, dusting, waxing and polishing basement, cleaning bathrooms.
- Cleaning laundries, glasses/mirrors daily and as needed.
- Maintain property exterior maintenance and presentation. this includes but is not limited to watering flowers, leaf clean up, cleanliness of breezeways, trash pick up, etc.
- Snow Removal - responsible to make sure property is always clear and accessible during snow falls.
- Maintenance Coverage after hours (as needed) - execute on call rotation schedule to handle service requests outside of normal business hours.
Education
Associate of Arts - Business Administration And Management
Borough of Manhattan Community College
New York, NY06-2025
Skills
- Con Low PSI Oil Burn & Gas
- Plumbing
- Kitchen appliance installation
- Tile installation expertise
- Carpentry
- Drywall installation and repair
- Demolition
- Extensive renovation project management
- Property management
- Property maintenance
- Regulation
- Compliance
- Detail-oriented approach
- Collaborative teamwork
- Indoor and outdoor painting
- Blueprint and schematic design
- Safety compliance
- Complaint handling
Certification
- Plumbing Basics
- Electricity Basics
- Carpentry Basics
- Heat & Hot Water
- Air Pollution Control
- Microsoft Excel
- Microsoft Word
- Visual Assessment & Local Law 1
- Fire Safety for Residential Building
- Fire Extinguisher Safety
- Habits of Highly Effective Supers
- Disaster Preparedness
- Carbon Monoxide Compliance
- Integrated Pest Management
- Bed Bug Awareness
- P-99 (Con Low PSI Oil Burner)
- S-12 (City Wide Sprinkler System)
- S-13 (City Wide Standpipe System)
- S-14 (Standpipe for Multi-zone system)
- COI (DEP)
Languages
Albanian
Native or Bilingual
Timeline
Resident Manager
9 Barrow Street
01.2022 - Current
Handyman
Firstservice Residential
09.2016 - 12.2021
Associate of Arts - Business Administration And Management
Borough of Manhattan Community College
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