Dareen Bajada
Hayward,California
Summary
Friendly, hardworking and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cashier
OQ Enterprises,. Inc.
08.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
Retail Department Manager
Metro Manila Shopping Mecca, Corp.
11.2007 - 05.2016
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Delegated tasks and duties to staff and clearly communicated timeframes for completion.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
Head of Marketing
St. Rafael Development Corp.
09.2003 - 08.2007
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Planned and executed events and marketing programs to increase qualified leads.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
Education
Bachelor of Science - Business Management
Colegio Del Sagrado Corazon De Jesus
Iloilo City, Philippines03.2003
Skills
- Payment Processing
- Product Recommendations
- Customer Assistance
- Cash Register Operation
- Point of Sale Operation
- Proficient in MS Word, Excell and Power Point
- Staff Development
- Operations Management
- Business Administration
Certification
- Strategic Management Training for Supervisors & Managers
January 9 14, 2007 . Club Fort Med, Boljo-on Cebu
- Basic Management Training
February 18 22, 2004 . Bacolod Business Inn, Bacolod City
- Strategic Management Conference (SIFE)
August 9-13, 2002 . Shinwatra University, Bangkok Thailand
- Leadership Training
March 15-18, 2000 . Fords Inn, Cebu City
Leadership Training
March 5-8, 1999 . Stratworks Marketing Compound, 3640 Bautista St. Palanan Makati City
Timeline
Cashier
OQ Enterprises,. Inc.
08.2016 - Current
Retail Department Manager
Metro Manila Shopping Mecca, Corp.
11.2007 - 05.2016
Head of Marketing
St. Rafael Development Corp.
09.2003 - 08.2007
Bachelor of Science - Business Management
Colegio Del Sagrado Corazon De Jesus