DAREEN BRUMMITT
Columbus,GA
Summary
Driven to exceed sales goals and build long term relationships with customers. Deliver positive experiences through high-quality customer care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager / Managing Partner
Jason's Deli
06.2015 - Current
- Acted as general manager for day-to-day restaurant functions including scheduling, foodservice and upholding excellent customer service.
- Inventoried entire restaurant and made food and supply orders regularly.
- Reduced labor costs by 3.5% per year by reworking schedules, operations standards and workflow.
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
General Manager
Jimmy John's Gourmet Sandwiches
02.2014 - 06.2015
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Correctly calculated inventory and ordered appropriate supplies.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Reduced labor costs by 4% while maintaining excellent service and profit levels.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
- Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Executed daily production lists and goals.
- Stored food in designated containers and storage areas to prevent spoilage Counted cash drawers and made bank deposits.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the district manager regarding all store and staff issues.
- Trained and developed new associates on POS system and key sales tactics.
- Accurately logged all daily shipping and receiving orders.
- Maintained records related to sales.
- Organized racks and shelves to maintain the visual appeal of the store.
- Developed and maintained positive working relationships with others to reach business goals.
Head Cashier/ Food Line/ Prep/ Dish Washer
ChuckWagon BBQ
02.2012 - 12.2013
- Operated a cash register for cash, check and credit card transactions with exceptional accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Mentored new sales associates to contribute to the store's positive culture.
- Actively pursued personal learning and development opportunities.
- Answered telephone calls and responded to inquiries.
- Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods Cleaned and organized eating, service, and kitchen areas Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
- Managed food delivery for 200+ guests for special events Executed daily production lists and goals Reported to each shift on time and ready to work.
Cashier/ Stock/ Sales Associate
Michael's Arts & Crafts
08.2011 - 04.2012
- Processed cash and credit payments rapidly and accurately.
- Placed special merchandise orders for customers.
- Prioritized helping customers over completing other routine tasks in the store.
- Built relationships with customers to increase likelihood of repeat business.
- Received, stored and shipped goods and materials.
- Tagged all inbound merchandise with receiving date.
- Stocked, staged and transported goods.
Cashier/ Merchandiser
Wal-Mart
01.2011 - 09.2011
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
Line Worker/ Delivery Driver/ Food Prep
Moe's Southwest Grill
10.2009 - 12.2010
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Prepared all food orders within a 2-3 minute time frame.
- Assembled food orders while maintaining appropriate portion control.
- Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
- Prepped items for later use to save staff time during busy hours.
- Verified each delivery against shipping instructions before delivering to customers.
- Completed on-time deliveries by choosing the best and most efficient routes.
Education
High School Diploma - undefined
Smith Station High School
Smiths, AL2006
Skills
- Natural leader
- Cost-controls
- Operations management
- Food service background
- Food preparation and safety
- Staff Scheduling
Certification
Recieved Servsafe Certified by the state of Georgia in October 2023
Timeline
Assistant Manager / Managing Partner
Jason's Deli
06.2015 - Current
General Manager
Jimmy John's Gourmet Sandwiches
02.2014 - 06.2015
Head Cashier/ Food Line/ Prep/ Dish Washer
ChuckWagon BBQ
02.2012 - 12.2013
Cashier/ Stock/ Sales Associate
Michael's Arts & Crafts
08.2011 - 04.2012
Cashier/ Merchandiser
Wal-Mart
01.2011 - 09.2011
Line Worker/ Delivery Driver/ Food Prep
Moe's Southwest Grill
10.2009 - 12.2010
High School Diploma - undefined
Smith Station High School