Dynamic Health System Specialist with the U.S. Department of Defense, adept in data analysis and budget management. Proven track record in optimizing healthcare delivery and compliance, leveraging healthcare analytics to enhance operational performance. Strong problem-solving skills complemented by expertise in pharmacy automation systems, ensuring safety and accuracy in patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health System Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
Walter Reed National Military Medical Center, MD
03.2025 - Current
Provided oversight of business practices within a Medical Treatment Facility (MTF), ensuring compliance with established healthcare standards, and efficient service delivery.
Supervised and guided administrative functions, supporting a subordinate unit within a regional healthcare system.
Conducted in-depth program analysis to optimize healthcare delivery, using data-driven methods, including metrics, observations, interviews, and statistical reports.
Identified and documented trends and patterns in scheduling, equipment utilization, procurement, maintenance, and reporting systems to enhance operational performance.
Developed corrective action plans through data analysis, and provided evidence-based recommendations to leadership.
Advised policymakers on regulatory and technical issues relevant to assigned healthcare delivery areas.
Monitored healthcare systems for performance issues, conducted quality improvement evaluations, and provided actionable feedback to improve service delivery.
Supported fiscal management, including program cost analysis, budget formulation, and evaluation of financial risks and expenditures.
Conducted cost-benefit analyses and recommended efficient resource allocation strategies for accreditation, staffing, and infrastructure.
Managed compliance with Joint Commission and other regulatory standards by monitoring metrics and supporting audit readiness.
Managed over $18,500,000.00 in supply and equipment orders via GPC, DMLSS, and contractual agreements; utilized systems such as the General Fund Enterprise Business System (GFEBS), Microsoft Office (Access, Power BI, Lists, Word, Excel, SharePoint, Outlook), and DMLSS to monitor, update, and retrieve supply and expenditure data.
Supply Management Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
Walter Reed National Military Medical Center
12.2023 - Current
Served as the primary logistics liaison for designated departmental functions, overseeing all procurement requests and receiving reports.
Executed medical supply, service, and equipment orders using a Government Purchase Card (GPC), with an individual transaction limit of $25,000.
Supported Blanket Purchase Agreements (BPAs) and contract GPCs to streamline departmental workflows and alleviate burdens on Resource Management and contracting offices.
Acted as the department’s logistics subject matter expert, leading monthly logistics meetings, delivering presentations, and conducting training sessions.
Conducted vendor research, initiated contracts, and negotiated pricing to ensure cost-effective procurement solutions.
Collaborated with departmental logistics representatives to perform market research on medical supplies and equipment.
Developed and maintained procurement and budget expenditure documentation using Microsoft Office Suite, including Excel and Access.
Assisted in tracking historical spending through Defense Medical Logistics Standard Support (DMLSS) to analyze budget adherence and inform the Budget Tracker, Spend Plan, and Burn Rate assessments.
Analyzed inventory levels against projected needs, providing guidance on necessary backup stock to item managers.
Demonstrated exceptional customer service skills, effectively communicating with vendors, laboratory staff, hospital personnel, leadership, and peers.
Facilitated the transport of supplies and equipment as required.
Managed over $18,500,000.00 in supply and equipment orders via GPC, DMLSS, and contractual agreements; performed receiving, inventory management, distribution, and maintenance of supplies; and utilized systems such as the General Fund Enterprise Business System (GFEBS), Microsoft Office (Word, Excel, SharePoint, Outlook), and DMLSS to monitor, update, and retrieve supply and expenditure data.
Pharmacy Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
Pentagon – Dilorenzo Tricare Health Clinic
05.2021 - 12.2023
Transcribed physician orders into patient profiles using pharmacy information systems with precision.
Selected and prepared unit dose medications for automated dispensing cabinets and patient-specific bins.
Performed routine and extemporaneous prepackaging of medications, following established control procedures.
Operated and maintained pharmacy automation systems while providing training on their use.
Restocked emergency drug boxes and maintained inventory to ensure optimal stock levels.
Collaborated with pharmacists on inquiries requiring professional judgment or drug information.
Reviewed prescriptions for accuracy, ensuring correct entry into outpatient computer systems.
Prepared and labeled medications, verifying accuracy against original prescriptions.
Education
Master of Science - Health Administration
Defense Acquisition University
Minneapolis, MN
12.2023
Bachelor of Arts - Liberal Studies
North Carolina A&T State University
Greensboro, NC
05.2014
Skills
Pharmacy automation systems
Data analysis
Budget management
Problem solving
Contract negotiation
Healthcare analytics
Healthcare management
Health information systems
Health informatics
Pharmaceutical regulations
Compliance
Inventory management
Supply chain operations
Patient communication
Education
Accuracy
Safety
Certification
Defense Acquisition University
ACQ 0030 OVERVIEW OF ACQUISITION
CLC 106 COR WITH A MISSION FOCUS
CLC 222 CONTRACTING OFFICERS REPRESENTATIVE(COR) TNG
DOD 0020 CTIP FOR ACQ & CON PERSONNEL
CLG 0010 DOD GOVTWIDE COMM PURCHASE CARD OVERVIEW
CLG 006 CERTIFYING OFFCR LEG TNG FOR PURCH CARD PYMNT
References
References available upon request.
Timeline
Health System Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
03.2025 - Current
Supply Management Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
12.2023 - Current
Pharmacy Specialist
U.S. Department of Defense – Defense Health Agency (DHA)
Clinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training DirectorateClinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training Directorate
Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)
External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)External Board Member, Monetary Policy Committee at Bank of Sierra Leone (Central Bank)