Overview
Work History
Education
Skills
Timeline
Generic

DAREICIA THOMAS

Atlanta,GA

Overview

7
7
years of professional experience

Work History

Account Manager Coordinator

SnapNurse
Atlanta, GA
03.2022 - Current
  • Develop and maintain long-term relationships with clients on accounts
  • Operate as the point of contact for assigned clients
  • Communicates client needs and demands to employer company
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Assisting in urgent client request when an account manager is unavailable

HR Compliance Specialist

SnapNurse
Atlanta, Georgia
01.2022 - 03.2022
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Completed field checks to verify licenses and permits for various business.
  • Kept informed regarding pending industry changes, trends or best practices.

Talent Acquisition Specialist

SnapNurse
Atlanta, GA
06.2021 - 01.2022
  • Assisted clinicians with technical support via phone and instant messaging
  • Addressed clinicians concerns and questions regarding pay, job openings and setting up their profiles
  • Demonstrated excellent interpersonal and oral communications skills
  • Worked as a team with recruiters and account managers placing clinicians on job assignments
  • Demonstrated excellent listening skills and ability to provide resolutions

Transportation Security Officer

Department Of Homeland Security, TSA
Atlanta, GA
05.2019 - 06.2021
  • Maintained a high level of customer service and communication while using required observation and security techniques
  • Demonstrated multi-tasking skills to hale various task, responsibilities, and alternated between different work sites
  • Conducted and provided security services to the public, employees, management, and upper management
  • Presented and communicated to upper-level management on status of all work
  • Effectively handled all minor conflicts resulting in fewer escalations

Administrative Assistant Intern

City Of Atlanta Department Of Corrections
Atlanta, GA
06.2016 - 07.2017
  • Managed information requests received by the department that may be made by telephone, letter, email, or in-person visits to the office
  • Provided comprehensive administrative support for executive-level staff, supported complex, deadline-driven operations, and resolved issues
  • Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency
  • Performed administrative duties to maintain appropriate records of all accounted inmates
  • Quickly and accurately assessed situations and responded appropriately, utilized excellent communication and customer service skills to visitors

Security Officer - Trainer

HSS Security
Atlanta, GA
11.2016 - 05.2019
  • Provided guidance and training to new employees in effective methods of managing all levels of personnel and site functions
  • Maintained a safe and secure environment for customers and employees by patrolling and monitoring premises
  • Answered phones, monitored closed circuit television systems, and alarms
  • Reported safety concerns and unusual circumstances both verbally and in written reports
  • Demonstrated decisive verbal communication and strategic patrol routines to provide a secure environment, reporting any safety hazards or security risk

Education

No Degree - Paralegal Certification

Clayton State University
Morrow, GA

Bachelor of Science - Criminal Justice

Georgia State University
Atlanta, GA
05.2018

Skills

  • Microsoft Office
  • Records Management
  • Customer Service
  • Critical Thinker
  • Administrative Support
  • Team Management
  • Payroll
  • Data Analysis
  • Notary Public
  • Conflict Resolution
  • Data Entry
  • Communications Skills
  • Process Improvement
  • Time Management
  • Talent Sourcing
  • Leadership

Timeline

Account Manager Coordinator

SnapNurse
03.2022 - Current

HR Compliance Specialist

SnapNurse
01.2022 - 03.2022

Talent Acquisition Specialist

SnapNurse
06.2021 - 01.2022

Transportation Security Officer

Department Of Homeland Security, TSA
05.2019 - 06.2021

Security Officer - Trainer

HSS Security
11.2016 - 05.2019

Administrative Assistant Intern

City Of Atlanta Department Of Corrections
06.2016 - 07.2017

No Degree - Paralegal Certification

Clayton State University

Bachelor of Science - Criminal Justice

Georgia State University

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DAREICIA THOMAS