Daren Patrick
Twin Falls,ID
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Utility Locator
ELM Utility Services
04.2023 - 02.2024
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
Sales Associate
Tmoblie
03.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Exhale Vapor & Smoke Shop
01.2021 - 03.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Sales Manager
Metro By T-Mobile
05.2019 - 01.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Trained new associates in successful sales and performance strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
High School Diploma -
Twin Falls Senior High School
Twin Falls, ID05.2014
Skills
- Blueprint Reading
- Damage Prevention
- Technical knowledge
- Construction site experience
Timeline
Utility Locator
ELM Utility Services
04.2023 - 02.2024
Sales Associate
Tmoblie
03.2022 - 04.2023
Sales Associate
Exhale Vapor & Smoke Shop
01.2021 - 03.2022
Assistant Sales Manager
Metro By T-Mobile
05.2019 - 01.2021
High School Diploma -
Twin Falls Senior High School