Daren Turner
Jersey City,USA
Summary
Lead Console Operator with 6+ years of experience in security and safety compliance, adept at risk assessment and incident analysis. Proven track record in CCTV monitoring, emergency response, and access control. Demonstrates strong adaptability and effective communication skills, ensuring operational readiness and client satisfaction.
Overview
7
7
years of professional experience
Work History
Security Command Lead Console Operator
Securitas USA
11.2022 - Current
- Training new staff and ensuring that work is completed in the most efficient manner
- Supervise the daily operations for the Enterprise Security Command Center (ESCC) watching over 150+ facilities throughout the United States with locations on the Department of Homeland Security Critical Infrastructure Plan (C.I.P)
- Responsible for the integrity and proper operating condition of all installed security systems (i.e
- Badge readers, alarm systems, cameras, Closed Circuit Television (CCTV), Digital Video Recorders (DVRs), exterior and interior lighting and emergency exit doors)
- Responsible for processing security and access permissions for all PSEUDO/LI/CT employee's, contractors, visitors, and other personnel requiring access to any PSEUDO/LI /CT facilities
- Supervise centralized monitoring operations to ensure compliance with PSEG regulatory compliance programs for NERC CIP, FERC, Sarbanes-Oxley (SOX), N.J
- Board of Public Utilities (BPU), and the USCG Maritime Security System (MARSEC)
- Function directly with Regional Management to discourse and streamline processes for access control, incident investigations and monitoring suspicious activity
- Responsible for the coordination and implementation of emergency response and reporting functions to multiple state, local and federal agencies
- Utilizes security alarms, EPI Suite, access control reports, database programming and hardware configuration to include SAP downloads
- Monitor and investigate all PSEG Nuclear Facility Emergency Notifications
- Investigate reports for potential terrorist threats, surveillance, and counter surveillance
- Oversee the corporate-wide identification process for employees and contractors daily, which meet the Public Service Standards for Business Controls as well as Federal and State Regulations governing public utilities
- Versed in Control, Fire and Emergency Response coordination with all Public Utility Client Electric, Nuclear and Gas facilities in New Jersey
- Create and maintain spreadsheets for the Department of Homeland Security, North American Electric Reliability Corporation (NERC) Key Logs, TSR (National Grid) Maintenance Reports and DPS (Security Reviews)
- Responsible for coordinating maintenance and repair activities for access control and CCTV systems with the security integrator staff at all PSEG locations
- Works directly with law enforcement, local management, and PSEG Corporate Security on Duty Officer (ODO) to co- ordinate responses to security incidents
- Assists with the preparation of documentation to support investigations of a highly confidential and sensitive nature including access control logs and CCTV recordings
- Participates in meetings regarding projects being implemented and assisted with merging changes into the Security Command Center operations
- Troubleshoot and remediate minor issues with access control, CCTV systems and escalated issues as needed
- Conduct monthly virtual inspections of CCTV equipment to ensure video systems are connected and working correctly
Patrol Officer
Allied Universal LLC
11.2017 - 10.2023
- Respond to all emergencies, sick/injured people and unauthorized persons
- Respond to alarms and conditions as directed by the Security Operations Center
- Prepare reports for unusual occurrences and security incidents, when necessary
- Monitor CCTV (GENETEC) cameras for conditions at multiple properties
- Direct patrol units to investigate conditions that need further attention
- Risk assessment Security protocols
- Incident analysis Surveillance
- Emergency response Customer Service
- CCTV monitoring Access control
- Adaptability Written & Verbal Communication
Building Security Supervisor
Adamas Security Services
08.2021 - 11.2022
- Supervise and direct security officers and security operations at building
- Supervise, coordinate and respond to emergency incidents on property
- Be well versed in building emergency management and procedures
- Assists with formulating/implementing procedures for crowd control, building evacuations, fire emergencies, fire drills, elevator failure, power outages, etc
- Conduct training for the building security staff
- Ensure enforcement of building policies, rules and regulations
- Conduct investigations as required
- Assist in managing the residential lock and key program
- Coordinate efforts with facilities and environmental health regarding building safety issues.
Education
Bachelor of Science - Exercise Science
Kean University
Union, NJ05.2021
Skills
- Communication abilities
- Software Installation
- Data Backup Management
- Remote Support
- Performance Optimization
- Data Processing
- Credential checking
- Incident Response
- Operating System Expertise
Timeline
Security Command Lead Console Operator
Securitas USA
11.2022 - Current
Building Security Supervisor
Adamas Security Services
08.2021 - 11.2022
Patrol Officer
Allied Universal LLC
11.2017 - 10.2023
Bachelor of Science - Exercise Science
Kean University