More than 6 years in the customer service industry. Areas of expertise include sales, customer relations, security and inventory management. Ready to learn new skills and bring value to a growing team.
Overview
5
5
years of professional experience
Work History
Furniture Mover
You Move Me
Lenexa, KS
05.2022 - 08.2023
Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
Improved team efficiency through clear communication with my peers.
Security/Receptionist
Local Cannabis
Kansas City, MO
02.2022 - 07.2023
Enhanced building security by monitoring CCTV systems and reporting suspicious activities.
Maintained a safe and secure environment for visitors by following strict access control procedures.
Assisted in reducing security risks by conducting thorough bag checks and screening processes for all customers.
Supported receptionist duties, such as answering phone calls and check ins
Security
Target
Lee's Summit, MO
03.2020 - 01.2022
Collaborated with management to develop security policies and procedures.
Monitored and restricted access to keys to maintain store security.
Assessed electronic security systems and reported malfunctions.
Cashier
Bed Bath And Beyond
Lee's Summit, MO
01.2019 - 03.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.