Summary
Overview
Work History
Education
Skills
Timeline

Dargen Bladen

Keedysville,MD

Summary

Dynamic sales associate with a proven track record at Sheetz, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and cash handling. Adept at training new team members and maintaining a welcoming environment, ensuring a positive shopping experience for all patrons.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sheetz
07.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Maintained cleanliness and organization of sales floor and product displays.
  • Restocked shelves and ensured product availability for customer needs.
  • Engaged with customers to build rapport and foster a welcoming environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Associate

Roy Rogers Restaurant
08.2020 - 07.2024
  • Provided exceptional customer service, ensuring positive dining experiences and resolving concerns promptly.
  • Trained new team members on operational procedures and restaurant policies to enhance workflow efficiency.
  • Maintained cleanliness and organization of work areas, adhering to health and safety standards consistently.
  • Assisted in inventory management by tracking stock levels and placing orders for supplies as needed.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Education

Brunswick High School, Brunswick, MD
05-2022
  • [Student Organization or Club Name] Member FFA 2 years(has a green had)
  • Honor Roll [Semester and Year]

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Upselling
  • Adapt to diverse groups
  • Cleaning techniques
  • Self-checkout assistance
  • Dining area maintenance
  • Task prioritization
  • New teller training

Timeline

Sales Associate - Sheetz
07.2024 - Current
Associate - Roy Rogers Restaurant
08.2020 - 07.2024
Brunswick High School - ,

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Dargen Bladen