Dari Cox

• Provide exception personal care services such as bathing, grooming, dressing, incontinence care and feeding to ensure patient dignity. Relationships built with patients and family members creating a sense of comfort and respect.
• Assist patients with activities of daily living for enhanced comfort and wellbeing.
• Check patient vital signs daily and report any abnormal changes to the charge nurse for further observation. Monitor and record fluid intake and output.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Served as the primary point of contact for internal operations partners, external customers, and vendors.

Demonstrates comprehensive knowledge of business products and services. Focused on identifying trends,

analyzing data, and providing strategic recommendations based on client needs and expectations. Proven track

record in developing and fostering relationships with Examiners and Case Managers. Organized internal meetings to address client concerns, and mitigating service incidents. Prepared and presented

detailed monthly, quarterly, and annual reports for management. Implemented client directives and maintaining accurate and up-to-date business intelligence databases. Additionally, experienced in onboarding and training new specialists, ensuring a seamless integration into the team. Reviewed and updated CPT, ICD-10 coding, and medical terminology. Resolved billing issues and ensured accurate information exchange thorough knowledge of healthcare protocols and coding standards