Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
BILLING & A/R SUPERVISOR
CHILDSERVE
10.2023 - Current
Responsible for revenue cycle management including verifying and validating the accuracy of charges for Skilled, Homes, Homecare, Community Options, and DME programs
Coordinate collection of billing source information from program services and serves as primary backup for the billing specialists
Prepare and submit CMS1500 or UB04 claims to proper payer for Skilled, ICF/ID and SCL Homes, and Homecare services
Verify payments are applied correctly to charges and supervise collection efforts
Develop and implement processes for revenue cycle management
Participate in the design and implementation of new accounting procedures and processes for new and existing programs
Prepare monthly summary of collection efforts on accounts over 60 days
Evaluate and analyze reports to identify problems and trends in revenue management and staff productivity
Implement and ensure compliance with revenue management policies, procedures, and best practices
Ensure compliance with company policies and procedures as well as with federal, state, and local regulations
Work with external auditors from private and government agencies to review sales and receivables activity
Supervise Accounts Receivable functions between ChildServe and third-party payers and functions as lead in Accounts Receivable issues
Issue final notice letters and recommends placement of past due accounts with collection agency
Hire and train staff
Evaluate staff performance and development and meet on quarterly, and yearly basis to review
Review staff timecards and submit to payroll.
Supervise month-end close processes, ensuring accuracy in financial reporting for accounts receivable activities.
Reconcile daily AR ledger and verified proper posting.
MEDICAL BILLING SPECIALIST II
CHILDSERVE
04.2018 - 10.2023
Assist with the review and updating of all DME processes and implementation of new processes
Prepare and submit monthly/weekly billing within required timelines
Prepare monthly invoices for families and other pay sources
Record and apply insurance and private payments and/or adjustments in the billing system
Reconcile batch totals
Review and file appeals on unpaid claims and resolve payment discrepancies for DME, Homecare, and Day Programs
Resource for patients, families, providers, and payers regarding patient accounts and applicable regulations
Create and maintain training manuals
Recommend revisions to existing accounting procedures to enhance quality and consistency of financial regulations
Serve as back up and subject matter expert for other team members
Confirm insurance listed in the billing system is accurate and up to date
Work with supervisors and management to identify and resolve system issues in Carevoyant
Submit prior authorizations for DME equipment and orthotics to insurance providers
Trained Insurance and Authorization Department on orthotics and DME prior authorizations when duties transitioned.
Billing & A/R Coordinator
CHILDSERVE
05.2016 - 04.2018
Verify insurance eligibility and complete medical prior authorization requests
Verify charges, procedure codes, and diagnosis codes
Prepare weekly and monthly billing and submit to proper payer within timelines
Record and apply payments and/or adjustments in the billing system
Reconcile batch totals
Prepare monthly reports on AR over 90 days
Review and file appeals on unpaid claims and resolve payment discrepancies for DME
Resource for patients, families, providers, and payers regarding patient accounts and applicable regulations
Prepare monthly invoices for families and other pay sources
Submit uncollectible accounts to supervisor for collections or write off.
Contributed to successful audits by maintaining comprehensive documentation of all A/R activities, transactions, and policies.
Improved A/R collections by streamlining invoice processing and diligently following up on overdue payments.
Claims Specialist
Timberline Billing Service
07.2012 - 04.2016
Compile, review, prepare and sort source documents while verifying accuracy of data to be entered
Process account information, client information and other forms of documentation to resolve inconsistencies while reviewing data for errors using standard procedure
Coordinate with management team to request further information for documents that are deemed incomplete
Compare data entered with source documents, or reenters data in verification format on screen to detect errors
Transmit entered information into the database
Prep CMS 1500 forms for Claims Coordinator
Track claims in the queue and document issues on the issue log spreadsheet to ensure claims are processed in a timely manner.
Education
B. S. SOCIAL SCIENCE -
UPPER IOWA UNIVERSITY
03.2024
MEDICAL BILLING AND CODING -
SOUTHWESTERN COMMUNITY COLLEGE
01.2011
Skills
Detailed oriented
Expert organizational skills with developed problem-solving skills
Ability to prioritize multiple demands
Proficient in Microsoft Office, Carevoyant, Kronos
Experience with Medicare, Medicaid and Commercial Insurance
Ability to work independently
Deep understanding of medical billing with complex claims in varied services
Maintain positive working relationships
Ability to interpret and follow applicable policies, procedures and regulations
Staff Training and Development
Community Leadership
05/01/18- Current
Boys and Girls Club Of Central Southwest Iowa, Board Member
Serves as Chair of the Safety Committee
Serves on the Internal Committee overseeing Programming, Technology, Staff and Human Resources, and Safety.
Contributes to the formulation and realization of the organization’s strategic plan and vision, actively supporting its objectives and aspirations.