Daria Abdou Saleh
Brooklyn,New York
Summary
A compassionate and resourceful Lead with 5+ years of experience overseeing operations and services in different settings. Skilled in managing diverse teams, providing crisis intervention, and ensuring smooth day-to-day operations. Adept at fostering a supportive, safe, and inclusive environment for individuals. While working closely with local organizations and stakeholders to ensure their needs are met. Strong communication, problem-solving, and leadership abilities. Proficient in delivering precise information,
organizing logistics, and cultivating a nurturing environment. Offers a strong record of accomplishment in achieving consistent results and is eager to take on a challenging role that makes a meaningful impact on vulnerable populations.
Overview
8
8
years of professional experience
Work History
Lead Generalist Supervisor
Medrite
08.2023 - Current
- Lead a diverse team of more than 50 staff in providing essential services to migrants seeking asylum, ensuring a safe, supportive environment.
- Oversee day-to-day operations of the shelter, managing intake procedures, case management, and crisis interventions.
- Conducted regular safety inspections, ensuring a secure and healthy environment for all residents.
- Supported daily operations of the shelter, overseeing intake and assessment processes for incoming clients.
- Maintain detailed records of client services, incidents, and outcomes, ensuring confidentiality and compliance with privacy laws.
- Provide supervision and guidance to shelter staff, conducting training sessions to ensure high standards of service and crisis management.
- Support clients in navigating legal, medical, and housing resources, advocating on their behalf when necessary and providing translation services.
- Collaborate with mental health professionals and caseworkers to develop personalized plans for residents or incoming client.
- Serve as a point of contact for on site vendors, including government bodies and community/city organizations.
Admin Generalist
Favorite Staffing
01.2023 - 08.2023
- Ensure policy, code of conduct and protocol was follow by the clients.
- welcoming work environment maintaining clean, organized common areas.
- Collaborated with HERRC,New York City Health and Hospital, and NYCEM to direct workflow and support smooth operations.
- Maintained accurate records and documentation, including clients profile, service request and progress report.
- Helped implement operational protocols and guidelines
General intake of new migrants seeking asylum in the US, displaying sensitivity and compassion handling their unique needs.
•Oversaw, documented and De-escalated various incidents but not limited to DV cases, unaccompanied minors and sensitive scenarios - Referred families to various social services and agencies
- Case manager, SalesForce experience. (Daily badging and scanning
of guest, intake, registering and assigning rooms) - Developed strong relationships with clients providing translation services, resulting in increased client satisfaction and comfortability to approach for assistance.
Corporate Sales Assistant
CambridgeWest
10.2022 - 01.2023
- Communicate and engage with new vendors to expand marketing to different parts of the country.
- Apply, support and fill new clients application to receive services.
- Prepared training sessions, whether in-person or online for new hires.
- Build healthy relationships with corporate, attend and organize meetings.
- Build diverse teams across the states, provide mentorship and coaching to employees, fostering an environment of continuous improvement and skill development.
- Ensure all equipment is working. bulk ordering, organizer.
- Ensure the workforce is competent and capable of meeting the company's goals
- Promote employee growth and development,performance and enhance productivity
FC Associate 1
Amazon
12.2021 - 10.2022
- Ensuring safety by carrying out audits and inspections, and adhering to safety standards
- Experience with RF scanners, handheld devices, and WMS
- Accurate entry of product information, order details, and inventory data into systems.
- Sorting packages from conveyor belt to cart
- Inspected products for defects and ensured that only items meeting Amazon's high standards were shipped to customers.
- Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
- Prepared and checked outbound shipments for accuracy.
Childcare
Brainy Tots Childcare
05.2020 - 12.2021
- Plan and prepare age-appropriate meals and snacks, considering any dietary needs or restrictions.
- Ensure infants and toddlers are fed in time
- Make weekly lessons and activities for the children to help develop growth, tailored support
- School pickup and drop off
- Ensured compliance with state regulations and childcare center policies, maintaining accurate records on attendance, health, safety, and nutritional information.
- Execute monthly in shelter drills
- Understanding the individual needs of children and responding with patience and empathy
- Plan and prepare age-appropriate meals and snacks, considering any dietary needs or restrictions.
Camp Counselor
HFH Camp
06.2016 - 09.2019
- Planning activities about cultural, ethnic and diverse traditions, such as dance, food, and music.
- Planning group bonding activities, chaperoning trip
- Led groups of children safely through variety of camp activities.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Planning and executing carnival at the end of each session
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Intern Supervisor
Beacon After School Program
09.2016 - 06.2019
- Giving interns responsibilities so that children were fed, completed homework, involved in activities, and made sure interns were productively engaged with children
- Handling pick up and dismissal, interacting with teachers to gain an understanding of child's day, and discussing with parents to inform about a child's day in school and in program
- Established clear expectations and guidelines for interns, promoting adherence to company policies and procedures.
Education
Regents Diploma -
Jill Chaifetz Transfer High School
Bronx, New York12.2019
High School Diploma -
The Cinema School
Bronx, New York01.2018
Skills
- Fluent in Arabic ( Written/ Spoken)
- Crisis management
- Team leadership
- Conflict Resolution & De-escalation
- Documentation & Reporting
- KPI Management
- Proficient in MS Office
- Time management abilities
- Team building
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Lead Generalist Supervisor
Medrite
08.2023 - Current
Admin Generalist
Favorite Staffing
01.2023 - 08.2023
Corporate Sales Assistant
CambridgeWest
10.2022 - 01.2023
FC Associate 1
Amazon
12.2021 - 10.2022
Childcare
Brainy Tots Childcare
05.2020 - 12.2021
Intern Supervisor
Beacon After School Program
09.2016 - 06.2019
Camp Counselor
HFH Camp
06.2016 - 09.2019
Regents Diploma -
Jill Chaifetz Transfer High School
High School Diploma -
The Cinema School
Similar Profiles
JENAIRE HILLJENAIRE HILL
Caseworker/ Medical at MedriteCaseworker/ Medical at Medrite
Beja BatsonBeja Batson
Site Lead at MedRiteSite Lead at MedRite
Esther PenaEsther Pena
HR Generalist at MedriteHR Generalist at Medrite