Daria Borzenko
Aventura,FL
Summary
At Publix, excelled in enhancing service quality by swiftly bagging groceries and assisting customers, significantly reducing wait times. Demonstrated exceptional patience and bilingual communication skills, improving customer satisfaction. Skilled in safety awareness and grocery bagging, consistently prioritized cleanliness and efficiency. Achieved notable customer service excellence through proactive assistance and effective problem-solving.
Overview
1
1
year of professional experience
Work History
Grocery Bagger
Publix
Aventura, FL
03.2023 - 11.2023
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
Education
High School Student -
Dr. Michael M. Krop Senior High School
Ives Estates 06.2026
Secondary Education -
Specialized School №18
Ukraine, Kharkiv05.2024
Skills
- Patience and Tolerance
- Grocery bagging skills
- Returning carts
- Cleanliness Maintenance
- Safety awareness
- Customer Assistance
- Bilingual in Language
- Item scanning
- Workplace Safety
Languages
Russian
Native or Bilingual
English
Professional Working
Timeline
Grocery Bagger
Publix
03.2023 - 11.2023
High School Student -
Dr. Michael M. Krop Senior High School
Secondary Education -
Specialized School №18