Daria Cal
St Louis,MO
Summary
Detail-oriented and people-focused professional with a Bachelor of Arts in Psychology and hands-on experience in administration, customer service, and operations across healthcare, hospitality, and event settings. Skilled in scheduling coordination, client communication, and front-end office support, with a strong ability to manage multiple priorities efficiently. Adept at providing exceptional guest experiences, handling digital payment systems, and maintaining organized workflows. Known for strong interpersonal skills, reliability, and a proactive approach to problem-solving in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Diamond Diva Empowerment Foundation
St. Louis, MO
09.2024 - Current
- Coordinate and manage schedules for a team of therapists, ensuring efficient use of time and resources.
- Serve as the primary point of contact for clients via phone and email, providing prompt, professional communication.
- Scheduled and communicated appointment reminders to ensure consistent attendance.
- Handle rescheduling, cancellations, and follow-up appointments with accuracy and discretion.
- Maintain and organize client medical charts and files in compliance with confidentiality and recordkeeping standards.
- Support front-desk operations by managing intake paperwork, updating client information, and assisting with administrative tasks.
Customer Service
STL Parking Company
St. Louis, MO
03.2024 - 05.2025
- Directed and parked vehicles efficiently during high-traffic events to ensure safe and organized lot operations.
- Delivered outstanding customer service by welcoming guests during arrival and departure.
- Facilitated digital payment processing across multiple platforms, including credit card transactions and mobile payment systems.
- Maintained clear communication and a positive attitude in a fast-paced, customer-focused environment.
Sales Associate (Seasonal)
Photogenic Inc.
Chicago, IL
06.2021 - 08.2024
- Captured and sold memorable photos and souvenirs for guests, contributing to a positive, engaging visitor experience.
- Operated photography equipment and POS systems accurately to ensure smooth photo operations and efficient transactions.
- Delivered exceptional customer service by greeting guests upon arrival and departure, assisting with photo selections, and processing purchases.
- Supported line flow management to maintain organized guest movement during peak hours.
Education
Bachelor of Arts - Psychology, Communications
Harris-Stowe State University
St. Louis, MO12-2025
Skills
- Effective communication
- Customer service
- Data organization
- Appointment scheduling
- Administrative support
- Telephone etiquette
- Experience in Cold Calling
- Proficient in Simple Practice
- Experience in Salesforce
- Intake documentation
- Effective multitasking
Volunteer Experience
St. Louis Children’s Crisis Nursery: Responsible for assisting staff in providing a nurturing environment for children. Create age appropriate activities for children and followed procedures for meals and nap time, rocking and feeding our babies, etc.
Student Leadership
- Black Women Initiative, Secretary, August 2024- Current
- National Society of Leadership & Success (NSLS), President of HSSU Chapter, January 2024-Current
- National Association for the Advancement of Colored People (NAACP), General Member, September 2023- Current
Timeline
Scheduling Coordinator
Diamond Diva Empowerment Foundation
09.2024 - Current
Customer Service
STL Parking Company
03.2024 - 05.2025
Sales Associate (Seasonal)
Photogenic Inc.
06.2021 - 08.2024
Bachelor of Arts - Psychology, Communications
Harris-Stowe State University