Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daria Masiian

Sacramento,CA

Summary

Proven Sales Agent with a track record of expanding client bases and boosting referral rates at CDEK through exceptional client relations and strategic planning. Mastered the art of warm and cold calling, achieving significant conversion improvements. Skilled in Microsoft Office and persuasive communication, adept at fostering long-term business partnerships and enhancing B2C marketing strategies.

Overview

4
4
years of professional experience

Work History

Sales Agent

CDEK
02.2020 - 01.2021
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Experienced-telemarketer

Rostelecom
03.2017 - 01.2020
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Completed daily and weekly sales reporting using assigned tools.
  • Followed up with customers to solicit further sales.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Developed customized scripts for specific client needs, resulting in higher conversion rates.

Education

High School Diploma -

VVSU
Vladivostok, Russia
06.2021

Skills

  • Client Relations
  • Customer Assistance
  • Product Knowledge
  • Warm and Cold Calling
  • Staff education and training
  • Sales Techniques
  • Strategic Planning
  • Microsoft Office
  • B2C Marketing

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Agent

CDEK
02.2020 - 01.2021

Experienced-telemarketer

Rostelecom
03.2017 - 01.2020

High School Diploma -

VVSU

Similar Profiles

CREATE PROFILE
Daria Masiian